Star Health Insurance — Health insurance

Address: Hyderabad, Andhra Pradesh

Hi team,

My parents with great efforts from their savings pay a little amount to the Star Insurance company under the “Family Health Optima” scheme. They paid close to 26,000 rupees but of no use. This is the most worthless insurance which I have never went through. As mentioned in your web-site.

Family Health Optima from Star Health is a health insurance plan that gives protection for the entire family on the payment of a single premium under a single sum insured.
Now my mom is very sick and she needs to undergo a surgery. She is been detected by a SIST in her stomach. She has an extreme pain in her stomach and needs to be operated asap. But, my parents are not in a situation where they can afford to pay for the operation so did they plan for a Family Insurance two years ago. The third yearly premium is due in the month of APRIL-2013.

My concerns:
• Why should you people specify single premium and the agent who made us enroll into this policy never informed that “WE CAN AVAIL THE CLAIM ONLY AFTER 3 YEARS OF THE PREMIUM PAYMENT” or else we have many other better policies available in the market.
• Till now we did not even claim a single Rupee from the Star Insurance people.

Request you to please respond to this concern. It would be of a great help and support from you people if you can.

You can contact me on [protected] or my dad (Srinivas) [protected].

Warm regards,

Lavanya Doodi
Marketing Associate | Federal Marketing
Deloitte Support Services India Pvt Limited
Deloitte - Block F | 11th floor, Building no.9 | Raheja IT Park | Madhapur | Hyderabad | PIN – 500081.
Andhra Pradesh | India
(India): +91-40–6747–5007 |
Fax: +91–[protected] |
 [protected]@deloitte.com |
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