| Address: Mumbai City, Maharashtra |
I Had taken a Health insurance Policy. (Coustomer Id: AA[protected]-1)
Coverage: 2 Lac; from Star Health. In 2007, when I took policy, I had declared that he has Diabetes. In Nov 2011, he was hospitalized for Acute Renal Failure and accordingly under went an operation for Circumcision, Hernia and Spleenectomy. We got him admitted in a hospital which fall in their cashless list. When the hospital sent a letter to Star health for cashless limit they denied the approval with following excuse "There is nondisclosure of pre existing disease during inception of the policy".(Claim no CLI/2012/171113/0093868)
When i requested an explanation on this they have stopped replying to my mails.
They are just interested in collecting the renewal cheques on time without fail and nothing else.
When we call them on toll free they tell its not the right department that you have called and give a local no of Mumbai . At Mumbai they say we did not process your claim the same is taken care by the Chennai office call on toll free and the cycle goes on. Was this information helpful? | 
Post your Comment