Comments
I was planning to buy the cell phone from Subhiksha, but i want to know about the satatus of complaints registered by various customers.
Regards,
Shalabh Kesarwani
Regards,
Shalabh Kesarwani
Nokia CDMA 1255 — Reliance Cell not working
I have given my Reliance CDMA 1255 cell having restarting problem at Kaustubh telecom on 3rd March but when received on 20th March, after that i was unable to make any calls ( within 1 sec call is dissmissed ). If any other person is calling at my cell number it's giving switch off.Only Reliance customer care (*333) am able to contact and they confirmed that services from there side are very ok.
Please help me out as soon as possible as its hampering my work.
I want to buy a CDMA Tata Indicom mobile in subiksha..i want to know the rates of the latest Tata indicom mobile phones in subiksha.
We are using the Reliance CDMA corporate Connections. However we would like to give new handsets to our seniors with bluetooth, camera, expnadable memory & max battery backup. Please guide
To,
The Complaints Department,
TATA AIG,
Tata Group
Sir,
This is to inform you that I had applied for a policy with TATA AIG exactly a month back on the 22nd July 08 through a sales call which I got on my mobile phone. I invited a person named Santosh to my office wherein he explained the policy features & we agreed to do a policy on the following conditions:
1. Term -20 years
2. Amount of Insurance – Rs 12, 00, 000/
3. Premium – Rs 10, 000/ P.M paid on a quarterly basis as he told me that monthly would not be possible.
4. Mode – Quarterly
5. Paid – Through ECS on a quarterly basis
I have been following up with him for the policy document for over 2 weeks as the check cleared my bank on the 30th July. However, he was unable to assist me on the same. Any ways, I got the policy today via courier with the envelope absolutely open & half torn. When I opened the envelope & looked at the documents I was shocked to see that the form which was filled in front of me had some key features been changed:
1. A lot of papers have my signatures which I never even signed at all… someone has forged my signatures.
2. Amount of Insurance changed to – Rs 6, 00, 000/
3. Premium changed to – Rs 5, 000/ P.M
4. Mode – Semi-annual
5. General Amendment form had stuff written which I have not written & signed for at all
6. Application date on the form is 31st July 08
i. Please look at step 6 in the form – it is clearly mentioned that I signed the form on the 22nd July 08 & if you follow up on my check of Rs 30, 000/ it cleared my account on the 30th July 08 so why would the application form be signed on the 31st July 08.
ii. Please check Step 4 & Step 5 of my application wherein you would notice that it has cutting at critical places which the agent has done it post my filling up the form or else I would have signed against them.
7. Why is the policy active as on 13th Aug & not active from the date the check of Rs 30, 000/ cleared my HDFC bank account.
8. My application form is dated the 31st July so how can the check which I submitted clear my account on the 30th July Check # 294480 dated the 22nd July 08 & cleared my HDFC account on the 30th July 08
I want to understand what is going on & why has the policy changed. Why does someone at TATA AIG have to forge customer’s signatures to get a wrong policy issued? When I received the policy via courier today afternoon I immediately escalated this issue at the customer care & spoke with an executive named Ms Neeru & supervisor named Ms Reshma who have assured me that this issue would be addressed on high priority & action taken against the culprits.
I would expect an immediate escalation of my issue & need immediate resolution of the following issues:
1. The policy needs to be changed & a new policy be issued with correct details on high priority with the following things which I had requested at the beginning:
• Policy should be active from the date the money has cleared the bank account i.e. 30th July 08 & not 13th Aug 08
• Term -20 years
• Amount of Insurance – Rs 12, 00, 000/
• Premium – Rs 10, 000/ P.M paid on a quarterly basis as he told me that monthly would not be possible.
• Mode – Quarterly
• Paid – Through ECS on a quarterly basis
• General Amendment form has stuff which I never signed for hence it should be changed
At this point in time I am not thinking of approaching to other means of resolving this issue like consumer court or the press but get the issue resolved with dialogue/communication.
I urge the management to take this very seriously & I need a reply/resolution to this within the next 24 hours.
Thanks and Regards,
Divya Dutta
The Complaints Department,
TATA AIG,
Tata Group
Sir,
This is to inform you that I had applied for a policy with TATA AIG exactly a month back on the 22nd July 08 through a sales call which I got on my mobile phone. I invited a person named Santosh to my office wherein he explained the policy features & we agreed to do a policy on the following conditions:
1. Term -20 years
2. Amount of Insurance – Rs 12, 00, 000/
3. Premium – Rs 10, 000/ P.M paid on a quarterly basis as he told me that monthly would not be possible.
4. Mode – Quarterly
5. Paid – Through ECS on a quarterly basis
I have been following up with him for the policy document for over 2 weeks as the check cleared my bank on the 30th July. However, he was unable to assist me on the same. Any ways, I got the policy today via courier with the envelope absolutely open & half torn. When I opened the envelope & looked at the documents I was shocked to see that the form which was filled in front of me had some key features been changed:
1. A lot of papers have my signatures which I never even signed at all… someone has forged my signatures.
2. Amount of Insurance changed to – Rs 6, 00, 000/
3. Premium changed to – Rs 5, 000/ P.M
4. Mode – Semi-annual
5. General Amendment form had stuff written which I have not written & signed for at all
6. Application date on the form is 31st July 08
i. Please look at step 6 in the form – it is clearly mentioned that I signed the form on the 22nd July 08 & if you follow up on my check of Rs 30, 000/ it cleared my account on the 30th July 08 so why would the application form be signed on the 31st July 08.
ii. Please check Step 4 & Step 5 of my application wherein you would notice that it has cutting at critical places which the agent has done it post my filling up the form or else I would have signed against them.
7. Why is the policy active as on 13th Aug & not active from the date the check of Rs 30, 000/ cleared my HDFC bank account.
8. My application form is dated the 31st July so how can the check which I submitted clear my account on the 30th July Check # 294480 dated the 22nd July 08 & cleared my HDFC account on the 30th July 08
I want to understand what is going on & why has the policy changed. Why does someone at TATA AIG have to forge customer’s signatures to get a wrong policy issued? When I received the policy via courier today afternoon I immediately escalated this issue at the customer care & spoke with an executive named Ms Neeru & supervisor named Ms Reshma who have assured me that this issue would be addressed on high priority & action taken against the culprits.
I would expect an immediate escalation of my issue & need immediate resolution of the following issues:
1. The policy needs to be changed & a new policy be issued with correct details on high priority with the following things which I had requested at the beginning:
• Policy should be active from the date the money has cleared the bank account i.e. 30th July 08 & not 13th Aug 08
• Term -20 years
• Amount of Insurance – Rs 12, 00, 000/
• Premium – Rs 10, 000/ P.M paid on a quarterly basis as he told me that monthly would not be possible.
• Mode – Quarterly
• Paid – Through ECS on a quarterly basis
• General Amendment form has stuff which I never signed for hence it should be changed
At this point in time I am not thinking of approaching to other means of resolving this issue like consumer court or the press but get the issue resolved with dialogue/communication.
I urge the management to take this very seriously & I need a reply/resolution to this within the next 24 hours.
Thanks and Regards,
Divya Dutta
To,
The Complaints Department,
TATA AIG,
Tata Group
Sub: Issue on Policy # U[protected] Forged Signature by Tata Employee
Sir,
This is to inform you that I had applied for a policy with TATA AIG exactly a month back on the 22nd July 08 through a sales call which I got on my mobile phone. I invited a person named Santosh to my office wherein he explained the policy features & we agreed to do a policy on the following conditions:
1. Term -20 years
2. Amount of Insurance – Rs 12, 00, 000/
3. Premium – Rs 10, 000/ P.M paid on a quarterly basis as he told me that monthly would not be possible.
4. Mode – Quarterly
5. Paid – Through ECS on a quarterly basis
I have been following up with him for the policy document for over 2 weeks as the check cleared my bank on the 30th July. However, he was unable to assist me on the same. Any ways, I got the policy today via courier with the envelope absolutely open & half torn. When I opened the envelope & looked at the documents I was shocked to see that the form which was filled in front of me had some key features been changed:
1. A lot of papers have my signatures which I never even signed at all… someone has forged my signatures.
2. Amount of Insurance changed to – Rs 6, 00, 000/
3. Premium changed to – Rs 5, 000/ P.M
4. Mode – Semi-annual
5. General Amendment form had stuff written which I have not written & signed for at all
6. Application date on the form is 31st July 08
i. Please look at step 6 in the form – it is clearly mentioned that I signed the form on the 22nd July 08 & if you follow up on my check of Rs 30, 000/ it cleared my account on the 30th July 08 so why would the application form be signed on the 31st July 08.
ii. Please check Step 4 & Step 5 of my application wherein you would notice that it has cutting at critical places which the agent has done it post my filling up the form or else I would have signed against them.
7. Why is the policy active as on 13th Aug & not active from the date the check of Rs 30, 000/ cleared my HDFC bank account.
8. My application form is dated the 31st July so how can the check which I submitted clear my account on the 30th July Check # 294480 dated the 22nd July 08 & cleared my HDFC account on the 30th July 08
I want to understand what is going on & why has the policy changed. Why does someone at TATA AIG have to forge customer’s signatures to get a wrong policy issued? When I received the policy via courier today afternoon I immediately escalated this issue at the customer care & spoke with an executive named Ms Neeru & supervisor named Ms Reshma who have assured me that this issue would be addressed on high priority & action taken against the culprits.
I would expect an immediate escalation of my issue & need immediate resolution of the following issues:
1. The policy needs to be changed & a new policy be issued with correct details on high priority with the following things which I had requested at the beginning:
• Policy should be active from the date the money has cleared the bank account i.e. 30th July 08 & not 13th Aug 08
• Term -20 years
• Amount of Insurance – Rs 12, 00, 000/
• Premium – Rs 10, 000/ P.M paid on a quarterly basis as he told me that monthly would not be possible.
• Mode – Quarterly
• Paid – Through ECS on a quarterly basis
• General Amendment form has stuff which I never signed for hence it should be changed
At this point in time I am not thinking of approaching to other means of resolving this issue like consumer court or the press but get the issue resolved with dialogue/communication.
I urge the management to take this very seriously & I need a reply/resolution to this within the next 24 hours.
Thanks and Regards,
Divya Dutta
Vice President - Collections & Recoveries
Aegis,
IFFCO Tower, Plot No. 3,
Sector -29, Gurgaon 122002,
Haryana, India
Direct : +[protected]
Mobile : +91-[protected]
The Complaints Department,
TATA AIG,
Tata Group
Sub: Issue on Policy # U[protected] Forged Signature by Tata Employee
Sir,
This is to inform you that I had applied for a policy with TATA AIG exactly a month back on the 22nd July 08 through a sales call which I got on my mobile phone. I invited a person named Santosh to my office wherein he explained the policy features & we agreed to do a policy on the following conditions:
1. Term -20 years
2. Amount of Insurance – Rs 12, 00, 000/
3. Premium – Rs 10, 000/ P.M paid on a quarterly basis as he told me that monthly would not be possible.
4. Mode – Quarterly
5. Paid – Through ECS on a quarterly basis
I have been following up with him for the policy document for over 2 weeks as the check cleared my bank on the 30th July. However, he was unable to assist me on the same. Any ways, I got the policy today via courier with the envelope absolutely open & half torn. When I opened the envelope & looked at the documents I was shocked to see that the form which was filled in front of me had some key features been changed:
1. A lot of papers have my signatures which I never even signed at all… someone has forged my signatures.
2. Amount of Insurance changed to – Rs 6, 00, 000/
3. Premium changed to – Rs 5, 000/ P.M
4. Mode – Semi-annual
5. General Amendment form had stuff written which I have not written & signed for at all
6. Application date on the form is 31st July 08
i. Please look at step 6 in the form – it is clearly mentioned that I signed the form on the 22nd July 08 & if you follow up on my check of Rs 30, 000/ it cleared my account on the 30th July 08 so why would the application form be signed on the 31st July 08.
ii. Please check Step 4 & Step 5 of my application wherein you would notice that it has cutting at critical places which the agent has done it post my filling up the form or else I would have signed against them.
7. Why is the policy active as on 13th Aug & not active from the date the check of Rs 30, 000/ cleared my HDFC bank account.
8. My application form is dated the 31st July so how can the check which I submitted clear my account on the 30th July Check # 294480 dated the 22nd July 08 & cleared my HDFC account on the 30th July 08
I want to understand what is going on & why has the policy changed. Why does someone at TATA AIG have to forge customer’s signatures to get a wrong policy issued? When I received the policy via courier today afternoon I immediately escalated this issue at the customer care & spoke with an executive named Ms Neeru & supervisor named Ms Reshma who have assured me that this issue would be addressed on high priority & action taken against the culprits.
I would expect an immediate escalation of my issue & need immediate resolution of the following issues:
1. The policy needs to be changed & a new policy be issued with correct details on high priority with the following things which I had requested at the beginning:
• Policy should be active from the date the money has cleared the bank account i.e. 30th July 08 & not 13th Aug 08
• Term -20 years
• Amount of Insurance – Rs 12, 00, 000/
• Premium – Rs 10, 000/ P.M paid on a quarterly basis as he told me that monthly would not be possible.
• Mode – Quarterly
• Paid – Through ECS on a quarterly basis
• General Amendment form has stuff which I never signed for hence it should be changed
At this point in time I am not thinking of approaching to other means of resolving this issue like consumer court or the press but get the issue resolved with dialogue/communication.
I urge the management to take this very seriously & I need a reply/resolution to this within the next 24 hours.
Thanks and Regards,
Divya Dutta
Vice President - Collections & Recoveries
Aegis,
IFFCO Tower, Plot No. 3,
Sector -29, Gurgaon 122002,
Haryana, India
Direct : +[protected]
Mobile : +91-[protected]
job
job costemer care
NOKIA 1255 CDMA — NEW NUMBER CAN NOT ACTIVATE
My hand set EMI No.[protected], Product code 0530675, model 1255 CDMA my existing phone number bared due to renewel dated expired. so apply and get new number from Reliance. Now, new number can not activate this hand set. So, contact your service dealer in Nagercoil Town . He is send to my hand set for L3 Service at Chennai, Job sheet No.[protected]/080917/38 dated.17 sep 2008. now my hand set is return from chennai can not solve the problem. So, i request you to Why can not solve the problem?, what i will be do ?. kindly reply this complaint.thanking you,
Regards
kuttalingam
i wany security code of nokia 1255 cdma
Contact Information
Subhiksha Mobile / Nokia 1255 CDMA Cell Phone
India
File a Complaint
Kindly do needful as soon as possible.
Other Information are as under:
Nodia 1200
Name of Purchare : Santosh Gupta
Name of Sale person ( Counter) : Jai Singh
Mobile no : [protected]
Kuldeep Singh
OUtlook Magazine
New Delhi