[Resolved] Sulekha Deals — Sulekha Deals is Fraud online website Order Cancelled on Delivery Date Given By Sulekha Deals

nileshtiwari

from Vasai, Maharashtra

Feb 18, 2012

Address: Thane, Maharashtra

We have ordered a Mobile Micromax Psych X505 Order No: SUL[protected] on 11th Feb,12 from Sulekha Deals at the time of order it shows that it will be shipped on or before 20th Feb,12. During this I have called many times to customer care of Sulekha Deals regarding delivery of my order he all times replied that it will be shipped on or before 20th Feb,12. But on 18th Feb,12, I have checked a my sulekha accounts on deals it shows a message that my order is cancelled, then I have called on customer care no. there a customer support executive (Mr. Parth Sarathi) replied that because this mobile is out of stock we are unable to shipped it. We will process your refund and you will get this refund in 6 to 7 working days. I'm shocked after this then how to trust like this online website. So I'm requesting you please don't buy product from this website there is a chances of cheating or fraud beacause Sulekha Deals takes payment on order and after using our payments 8 to 10 days cancel our order saying that product is out of stock after that they takes 6to 7 days to refund process doing this faud the use our money around 15 days and we are not getting our products.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

CHARLES NELSON

from Bengaluru, Karnataka

Jun 3, 2013

Hi,

This was the 1st time i had used your services.. I had asked for a bulk order for T-shirts on Sulekha a while ago and i have been gettin constant calls on my no asking me if i was interested in " ANDROID APPS COURSE " and all UNWANTED AND IRRELEVANT CALLS which even includes OFFICE FURNITURE SHOPS..????!!! All of them telling me that they have got my no through Sulekha...
EXTREMELY UNHAPPY with the services.. I would rather use the other search option the next time.. Definitely not goin to use this site and their services again.. Please let me know how i could have my phn no removed from your logs so i dont get any such calls anymore...

Sulekha.com Customer Care

from Chennai, Tamil Nadu

Jun 4, 2013

Verified Support

Dear Charles,

We are so sorry to hear that you faced a problem with our services. Request you to please send us your order id number so that we can look into the matter immediately. In case an order ID was not generated please mention the details like amount debited, email id, mobile number which was registered at time of placing order, mode of transaction (credit card/debit card/net banking) and the date of transaction. You can send it to us here or write to us at [protected]@sulekha.net with your order id/transaction details and a short description of the issue you faced.

Regards,
Team Sulekha