SUB:cancellation of policy subh life on my name akthakur(c[protected] dt.12/10/10) DUE TO GIVE FALSE PROMISE ON PRODUCT AND NOT RESPONDING ON THIS ISSUE
Sir,
With ref to AIG policy c[protected] dt 12/10/2010 in name Of AKTHAKUR Agent Code[protected]VIGHNAHARTA DIRECT INSURENCE BRoKER CO As per Tata AiG person Mr Rathor I was told about scheme to pay Rs40000/ - I will get cover fr 12lac and medical insurance fr 8lac fr my family(self +3 means spouse and 2 children) but in policy nothing is mentioned.Also I was told in three month time get bonus of 30 % and 2 gram Gold Coin.
Then called on toll free no [protected] customer care person one Mr Pramod Singh(mob no.[protected] ) inquired about my family particulars age and names for issuing m2edical insurance policy but in three months time didnot get policy . This person Mr Pramod has switched off mob.
Also recently got call from TataAig for new scheme. Then asked the lady as she was telling about my policy and checked from computor and gave detail. Which say in the scheme the 2gram Gold Coin be given after completing 3yrs.
This seems TATA AIG is making fool and to get bussines the have a chain at diff city and agents all over India .If there is no such scheme then have a request to return my Rs 40000/-and cancel the policy and deposit the money in my sbi S/ac [protected] at the earliest.
But must find t he racket doing all this and making fool of many customer.
Rgs
Akthakur
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Re: Policy Number C[protected] Reference number TALIC052963
This is with reference to the captioned policy number with us.
We wish to inform you that an appropriate response has been sent to your mailing address vide our email dated November 29, 2011 with reference to the concerns raised by you.
In case of any further queries/clarifications, please feel free to contact us[protected] or email us at [protected]@tata-aig.com.
We thank you for your patience and understanding in this regard.
Yours sincerely,
Grievance Redressal Cell
Tata AIG Life Insurance Company.