[Resolved]  Tata Docomo — Regarding Prepaid to Postpaid Migration

Address: Rangareddy, Andhra Pradesh

I, Venu Madhav bearing Tata Docomo Phone Number [protected] bring you the following few lines for your necessary action please.
I have raised a request with Tata Docomo in Sri Varsha Technologies situated at Vijayapuri Colony, Tarnaka, Secundrabad for Prepaid to Postpaid migration on 28th January 2012 with a resolution commitment within 1 week. The Agent by Name S. Srinivas has taken the activation charges of Rs. 350/- and has provided a new SIM card. The new SIM card got activated on 30th Jan, 2012 to which I got a request number RID No.[protected].
From 30th Jan to till date my connection to Postpaid has not been migrated. I have approached the agent Mr. Srinivas, telephoned care numbers [protected], [protected], 121 & even raised a complaint over mail to [protected]@tatacocomo.com but no proper response has been provided.

A complaint number GPPM07146892 has been generated but no there is no status of the complaint. I have been using Tata Docomo from the date of launch of this Network. I never expected such a poor show of Tata Docomo and is deeply disappointing.

Please look into my request and provide a solution.
Regards,
Venu Madhav
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

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Hi Venu Madhav,

As per checking our records your number is in active state with effect from 30-Jan-2012.


Thanks and Regards
Customer Care
Tata DOCOMO.

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