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Tata DoCoMo

[Resolved]  Tata Docomo — Balance Deduction

Address: Odisha

Sir/Madam,
My mobile [protected] Balance stilling every month.
There are no VAS and services acctivated. But service provider deduct as data usage. My handset is Nokia-1662.Customer care executive say me that after your double confirmation we activate this service.
I had delete SMScenter no, Any SMS cannot send. Then how they received confirmation. they are not refumd my amount Rs.25.34.
Please check record for my confirmation and help to refund above amount.
Every month customer care executive refund amount and say we have close all service and next time no balance will deduct.
Every time I have facing this problem.
How may people are facing this problem and they are not taken action to service provider.
Thanks
Yogesh Saxena
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May 9, 2017
Complaint marked as Resolved 
Verified Support
Apr 13, 2010
Tata DoCoMo Customer Care's response Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience caused to you and would like to inform you that your payment has been already updated.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in .

Thanking you
Customer Care - Tata Indicom.
Verified Support
Dec 07, 2011
Tata DoCoMo Customer Care's response Dear Mr.Pvankola,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.
Verified Support
Dec 16, 2011
Tata DoCoMo Customer Care's response Dear Mr. Sunil,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, our concerned department spoke to you and updated the resolution, As per your complaint docket number[protected].

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.
Verified Support
Dec 21, 2011
Tata DoCoMo Customer Care's response Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Docomo details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.
Verified Support
Dec 24, 2011
Tata DoCoMo Customer Care's response Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.
Verified Support
Feb 01, 2012
Tata DoCoMo Customer Care's response Dear Ms. Lipika Mohanty,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.
Mar 30, 2014
chinn bujji's response Mobile number:[protected]
 
1172 Comments

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Comments

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Reply
I have not received any query from three of the complaints .please take genuine action against all of them or suggest me.
Reply
I'm Aravinth kumar using a mobile number [protected] from Karur, tamilnadu... Today(9.12.2015) morning I called to 5432160 to know the detail about buddy chat . but I not confirmed to activate the service, after call end I receive a message as u r subscribed and charged 20rs for 20 days(I'm also having call record of that I not confirmed ur baddy chat plan).. I'm not interested in buddy chat plan. So pls refund my 20.rs to me as soon and rply .. I hope you will rply as soon ... But your customers service action is too poor and your ratings is also bad and very few customer's has satisfied by ur service ...
Pls response to my mail I'd :[protected]@gmail.com
Reply
I have recharged a std pack Rs41..i have jus made a std call NT even 1minute ...soon balance deducted to nil ...wht the is this??either you reutrn the balance or rechrge my account
Reply
My net was not working scince 23rd March to 1st April 2016. I have Complained so many time during this period bt response was very poor. So during this my net was disconnected. So dont send bill amount during period . I m very frusted with ur Custumer care service. I never seen like that they are not giving proper information about that.
Reply

Lost mobile with SIM inside

LG Nexus 5 lost on 29th Feb 2015 around 8:45 pm from sector 128 Noida.
Reply

Network Problem

Dear Sir/ Madam

i'm Anand from Bangalore, i'm using this Network since one year. My mobile No is [protected]. i'm facing network problem in Hanumanth Nagar from past 3 days. i'm kindly requesting you to solve this problem as soon as possible.

Thanking You
Reply

totally wrong infornatiin nd cheating

M new user for tata docomo My no is [protected] I heard on 121 IVR thr is 1000msg in 29 Bt whn i make recharge frm 198 thn i get 400 msgs only.. I wnt my balance return
Reply

my sim get locked.. needs PUK no.

[protected]
Reply
[protected] this is my number.. 48rs deducted from my number for no reason.. get me the details n I want the refund.. u have the worst customer care service of al who doesn't know to quide people
Reply
Stop merameal service it has been deducted 35 RS refund this
Reply
Hello sir l have mistakenly activated merameal service so please deactivate this service. Thank you.
Reply

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