[Resolved]  Tata Docomo — Online Recharge Failed

This complaint is for failed online Recharge, twice on[protected]. Mobile No. - [protected], in the name of Milon Chaterji. The trainsaction codes are as follows
BIL/[protected]/INDIAIDEAS.COM LTD/TATADOCOMO_MIC for Rs. 100/- and
BIL/[protected]/INDIAIDEAS.COM LTD/TATADOCOMO_MIC for Rs 75/-

Please look into the matter and do the needful, either Recharge of Refund.
email me at [protected]@yahoo.com

Milon Chaterji

Hi,

This is Gyan Ranjan(Mobile No. [protected]). I recharged my Tata Docomo number using Axis Bank internet banking with a sum of Rs.150(Transaction Id:[protected], Order Id:[protected]C60 ) on 1st of Dec, 10. The bank's transaction status shows a successfull transaction but my prepaid number wasn't credited by the amount.

Kindly help in resolving the issue. If I require to furnish more details please notify in reply.



Thanks & Regards
Gyan Ranjan

i chandan hereby want u to know that today i recharged my mobile with rs 30 around 7pm on 23.12. 10 till now i havent been proceed sir kindly see through it.

Hi,

THis is jagadevappa Patil (Mobile No. [protected]). I recharged my Tata Docomo number using SBI internet banking with a sum of Rs.61(MSBI[protected]IG43567764 TRANSFER TO [protected] BILLDESK TRANSACTION A) on 7thmarch 2011 The bank's transaction status shows a successfull transaction but my prepaid number wasn't credited by the amount.


Kindly help in resolving the issue. If I require to furnish more details please notify in reply.

Hi Thanks for the response.

Could you please provide me a complaint number or tracking number?

Tata Docomo — online failed recharge

I used tata docomo online recharge facility through netbanking. My SBI bank a/c is dedited of Rs -100 twice (total debited Amt Rs 200) but my mobile is not recharged .My mobile no is [protected] and my transsaction id is MSBI[protected]IG70083111 & MSBI[protected]IG70082661 On 3rd oct,2011

Tatadocomo — online recharge failed

i wanted to enquire about the last trasnsaction that i did on 3rd oct of rs 110 top up in my 2g sim whose id is IG70102681.of which my balance was deducted from my bank but i didnt got balance in my phone.
please provide me details, my no [protected] in which i had made recharge.
arvind

i have been recharge 35 special recharge on[protected] and till now it is not activated
my mobail no[protected]

Hello Sir,

I am tata docomo customer with mobile number [protected]. I have recharged through docomo website www.tatadocomo.com on 10th Oct 2011.special recharge of Rs.247/- ..and payments is done through icici netbanking. That recharge has failed..and when I visited ICICI bank website, there is debit of Rs.247/- Ihavn't got any recharge amount, but debit is done successfully. Please take this request into consideration and refund my money.

Hi this is NAVEEN one of your customer of TATA DOCOMO.I have recharged online of Rs. 30(i.e. on[protected] @ 19:45 pm) but till now i haven't got my balance. my mobile no. is [protected].

I had recharged my number [protected] from TATA DOCOMO online recharge site for Rs 125 but not yet rechraged successfully, though the amount is deducted from my account.
This is 2nd time that I have been cheated, first time it happened when I made a recharged of Rs 200 from same site, the talktime shown on site was Rs 230 on rechrage of Rs 200.When asked to Cust Care abt same they told, they dont hav any such rechrage offer.IF IT IS NOT AVAILBALE THEN WHY DIDNT YOU PEOPLE UPDATE THE SAME ON THE SITE...

I had recharge my new number [protected] from prepaid recharge coupon no.[protected] but not yet recharged please email me what happened? please explain me by email that what happened .

otherwise i will breakup your tatadocoms sim card by a big hammer.

I am sandeep today I purchased a tatadocomo sim and I had recharged by coupon no [protected] but balance not yet received please explain

Same happened with me today

Hello Sir,

I am tata docomo customer with mobile number [protected]. I have recharged through docomo website www.tatadocomo.com on 7th FEB 2012.l recharge of Rs.200/-& special recharge of Rs.46/-and payments is done through SBI netbanking. That recharge has failed..and when I visited SBI bank website, there is debit of Rs.200/-& Rs.46/-. Ihavn't got any recharge amount, but debit is done successfully. Please take this request into consideration and refund my money.
TRANSACTION ID .For Rs.200/- MSBI[protected] G90857744
For Rs.46/- MSBI[protected] G90857684

Hello Sir,

I am tata docomo customer with mobile number [protected]. I have recharged through docomo website www.tatadocomo.com on 7th FEB 2012.l recharge of Rs.200/-.& special recharge of Rs.46/-and payments is done through SBI netbanking. That recharge has failed..and when I visited SBI bank website, there is debit of Rs.246/-.but Ihavn't got any recharge amount, Please take this request into consideration and refund my money.
TRANSACTION ID For Rs.200/-MSBI[protected] G90857744
For Rs.46/- MSBI[protected] G90857684

Hi THIYAKARAJAN,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

DEAR DOCOMO,

I Had received my refund, thanks for your service.



thanks & regards

THIYAKARAJAN.

I always use the tata docomo to recharge my mobile and to pay the post paid bill. last Monday i recharged but that transaction failed i raised a complaint in tata website they sent a mail stating they will get in touch with me in within 48 hours. But till now no response from there side.