Tata Docomo — cheating me

Address: Vadodara, Gujarat

Namaskar


Name : Bharat Suthar
M. N. : [protected] ( Complaint Number)
AlterNate N. : [protected]
Account : [protected]
Credit Limit : 1300
Address : 2Gf, Sahyog Appt. NR. Kanya nagar, Abhilasha char rasta, Sama, Vadodara 390008

Subject : Complaint on cheating me ( sending higher bill and close my account)

My mobile number [protected] were MNP from IDEA prepaid to TATA DOCOMO postpaid on 12.9.2012 which plan was Rs. 199 + 2GB (Rs.50) monthly plan. 2GB plan tick mark on my signed plan sheet but not active in technically.
Bill made so high Rs. 7199 ( Rs. 50 calling and Rs. 7000 gprs ) I calls many times your customer care, mailing at Appellate.[protected]@tatadocomo.com and send letter to Tata managing director ( New Delhi ) But not got sufficient answer and all these forced to me for fully payment.
I say to your legal department officer Mr. S. K. Dube on 23/03/2013 & 03/04/2013 that send me legal bill ( which I used and according my plan sheet ) but they angry on me and say don't pay any amount.
If I was wrong then why not send me any legal notice? My credit limit Rs. 1300 then why making bill so high.

Date : 21/03/2013
Yours faithfully
Bha rat suthar
[protected]
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Tata Docomo — cheating with me.

my self farah, subscriber of tata docomo with phone no.[protected]. sir as per jeet ki ghanti offer i was received this msg ON 23 DECEMBER 2011" YOUR JEET KI GHANTI TCKET ENTITLESYOU FOR A ASSURED IFT OF FREE SONG ON CALL ME TUNES FOR 15 DAYS.DIAL 5900011 TO SELECT THE SONG"
I CALL THIS NO.5900011 TO SELECT THE SONG ON 23 DECEMBER 2011. AFTER SELECT THE SONG, THEY DEDUCT MY BALANCE OF RS.18
PLZ HELP ME TO REFUND MY BALANCE.
Hi Farah,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Hi Farah,
Your issue has been resolved,
Should you require any further assistance please mail us at [protected]@tatadocomomarketing.com

Thanks and Regards
Customer Care
Tata DOCOMO

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