[Resolved]  Tata Docomo — MNP issue

Address: Chittoor, Andhra Pradesh

Recently, I visited one of your Tata Docomo Store, Chruch Street, (Exactly opposite to BZ High School), Chittoor, A.P. to register MNP for the telephony [protected] on 2nd December 2011. After submitting necessary documents with Porting Code, I got a New SIM with serial No: [protected]. I got a message instantly stating that MNP is registered successfully.

After two days, I got the same message stating that MNP is registered successfully on 5th December, 2011 04:38 PM. Got another message stating that MNP request rejected for the aforesaid telephony due to 1. Rejected by donor, 2.Porting code IS wrong at[protected], 16:40:13. Gone to store room again for explaining the reason and was assured that the porting will be done successfully in another 2 days, i.e it will be successfully migrated to TATA DOCOMO on or before 9th Dec, 2011.

Again I got another message stating that MNP is registered successfully on 8th Dec, 2011. I was really upset on getting numerous messages regarding the same, I spoke to customer care through Chat and I was assured that it will be done before 7 working days. Finally I was confident and was waiting till 17th Dec 2011.

Moreover, I got another message stating that MNP is registered successfully on 10th Dec, 2011. I spoke to the customer care again for explaining the reason. He told the same that it will be migrated successfully in another 7 working days. I don't know how long should I need to wait for the same.

Kindly request you to redirect this request to Tata Docomo officials and update me in when will it be resolved?

I have not made any recharge from 2nd december, 2011 in order not waste my account once it was migrated to Tata Docomo which really caused in convenience to me.

Could you please take action and let me know the updates?

Thanks & Regards,

Madhusudhan AK