[Resolved]  Tata DoCoMo Distributor Office — SIM not activated

Address: Bangalore, Karnataka

Hi Team,

I have purchased Tata Docomo SIM card from Divya Electricals, T.C. Palya, Bangalore - 49 on 16th Dec 2011 (Friday). On Monday I had come again to Divya Electricals and asked the person as to why my SIM Card is not been activated till yet. I saw my Documents were lying over there, He told me that the agent didn't come to collect.

From than onwards, I'd been going to him daily asking him why its not been activated till yet. He told that he had already submitted the documents to the distributer, but he failed to give the distributer address. I asked to atleast give him the number. He somehow called up and manage to give me the distributer number. I called up that number and asked them why my SIM not been activated till yet. First they replied that it will get activated tomorrow. I waited, the next day again I called them up and asked its not been activated till yet. I was shocked to hear there answer. They told me that you have to provide another document. I asked them the reason. they didn't give me proper response. I continuously called them, but they didn't picked up my call.

The reason for raising this complaint is because my documents ( Passport Xerox & Photo) are with them and getting afraid if it gets misused. All the details are given below:

My Name: Vikas Waghmare
My Mobile # : [protected]

SIM CARD ( which is not been activated ): [protected]
Divya Electrical's number: [protected]

I request you to kindly look into the matter and resolve the issue asap.

Thanks a lot in advance for your great help.

Regards,
Vikas W
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

Dear Vikas,

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at [protected]@tatadocomomarketing.com

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,

Your issue has been resolved, Should you require any further assistance please mail us at [protected]@tatadocomomarketing.com

Thanks and Regards
Customer Care
Tata DOCOMO

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information