Tata Docomo — am not satisfied about your service

r_sunface

from Bengaluru, Karnataka

Feb 9, 2012

Address: Krishnagiri, Tamil Nadu

Dear sir,
past 3years am using tata docomo prepaid connection ,every month i recharged nearly 500rs,if i have any doubt means called to customer care but always busy if i catched means they were not telling write solution so now am not satisfied about your service.so kindly take action or try to develop.
regards
shunmuga sundaram.r
[protected]

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Feb 9, 2012

Verified Support

Hi shunmuga sundaram.r,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Feb 17, 2012

Verified Support

Hi shunmuga,

This is to inform you that upon checking with our records no wrong deductions have been found. Hence we are unable to process your request of refund. Also be informed that as per our records there is no VAS pack activated in your number. "

Thanks and Regards
Customer Care
Tata DOCOMO.