[Resolved]  Tata DoCoMo, Karnataka — Number ported to tata not yet active

Address: Bangalore, Karnataka

Hi ,

I ported my airtel number [protected] from airtel to tata docomo , Unqiue porting ID is AX373522 , request raised on[protected] .
On[protected] I got an SMS saying "porting will complete on[protected]:57" , since then my old airtel SIM is deactivated , but the new docomo SIM is not yet active . The tata docomo SIM does not even connect show the network . Talked to tata docomo customer care & they are not aware of how to fix it .

Please let me know when will my tata docomo be active , & who shall compensate for the financial/professional losses I incur .

-Kapil
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Oct 3, 2017
Complaint marked as Resolved 
Verified Support
Oct 03, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Oct 05, 2017
Tata DoCoMo Customer Care's response
We tried to speak to you personally on your number. Unfortunately our multiple attempts in establishing a contact with you have failed. We would like to inform you that the given number is not reflecting in our records(Tata Docomo Prepaid/ Postpaid Services). Hence, we request you to contact your current service provider for further assistance.
 
9 Comments

Comments

Tata Docomo — number porting

problem created in number porting
hi sir my self basheer ahmed i want to change my docomo to vodafone so i request u to accept my details..my mobile number is [protected]..

Tata Docomo — NOT PORTING IN

My name is PARVEEZ PASHA and my telephone no is [protected]. I have applied for Number portabiity from airtel to tata docomo. One month back i have submitted the necessary documents to proceed with service change. Tata docomo people are so careless and irresponsible that they lost my documents. Second time i have submitted again. Nothing happened for the second time too. They told they have not received the documents. After fighting a lot finally they told what ever the UPC code is given by the airtel is wrong, But in realty they have not initiated the process at all.
Tata docomo people are making fools.
The retailer where i have submitted the document is M.A.Mobile point, Tannery road, Opp to water tank.
This person is getting unnecessary scoldings from me.
Mr Jagadeesh from Kundan electronics, Coxtown is the incharge for all this interactions. When i talk to this fellow through dealer he is simply disconnecting the call.
It is my humble request to take necessary action against Mr Jagdeesh for being irresponsible against his duties.

Docomo — not porting

sir, i was using vodafone an year ago then i port my no. in tata docomo
now i want my no. to be ported into vodafone again .. i gave my id to dealer ..now dealer is not porting my no. it had took more than a month and nor returning my i.d back..
he ask me to come to his shop daily but all in vain.please sir help me to get my i.d back or port my no. to vodafone

my no. [protected]
dealer no.[protected]

Tata Docomo — Phone Number Porting is not working

I have requested for number porting to Tata Docomo in an outlet in Ambattur -Chennai two weeks back. I submitted my pancard and driving license photocopies twice and submitted the filled application twice to the outlet proof still, my number is not moved to tata docomo and it is deactivated from my previous mobile service provider airtel I want my number back at any cost please do the needfull

My number [protected]
Unique Porting ID : AX646951

Please contact me at the earliest and get it fixed

My Contact Number : [protected]
Address
N0. 47, Bharathi Street,
Senthil Nagar,
Chennai - 600062
Dear George,

Your issue has been resolved, Should you require any further assistance please mail us at [protected]@tatadocomomarketing.com

Thanks and Regards
Customer Care
Tata DOCOMO
Dear Mr. Kapil,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo.
Thanks Tata Docomo, Its fixed now .
Dear Mr. Kapil,

As per our discussion over the call, we would like to inform you that your number has been activated on 10/07/13.

For further assistance, write to us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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