Tata Docomo — wrong deduction of balance

this is to say that the named company tata docomo wrongly deducted my balance from my mobile no [protected].and to add more pain they even blocked me from calling the customer care.everyday other day new services are activated on my phone nd as soon as i recharge my phone they deduct the balance.initially some buddy chat was started,then comedy zone.and now that is on 2-8-11 some songbook.nd if i ask the customer care(whenever they unblock me) how to port my no furthermore he gives an irritating reply.do solve it fast.otherwise i'll approach consumer forum

sir my no is [protected] tata docomo company number no,on date 4/12/2011 my account balance is 36.74rs i have a message vocher send first sms at 1rs and 99message is free..when i send first message deduct my 1rs and after i send 98 message company dont deduct my balance but when i send next message than company deduct my 1rs..the total sending message is 100 but company deduct my 1rs in sending of 100th message..company say that 99messsage is free after sending 1message as 1rs but company give me only 98message why deduct 1rs for 99 message...total 98 message kie uske bad jb agla kia to 1rs deduct krlia jbki total 99message hi huwe the

kab karoge solve...is year kr doge?

Hi Ranjana,

This is to inform you that upon checking with our records no wrong deductions have been found. We request you to kindly revert with the exact date and time of deduction to assist you better. "

Should you require any further assistance please mail us at [protected]@tatadocomomarketing.com

Thanks and Regards
Customer Care
Tata DOCOMO.

sir my no is [protected] tata docomo no. last month msg vocher limit is 200msg per day free and in this month i rechrge with 49rs on 9jan 2012 and i send 100msg and after 100msg message chrge with 1rs per sms..company change his tariff as 100msg per day and after chargeble
company change his teriff and why are you dont inform me that vocher is change if inform me than i dont rechrge and i create MNP VIDEOCON mobile service provider

sir my no is [protected] tata docomo no. last month i rechrge with 49rs for msg and i send 200msg per day free and in this month i also rechrge with 49rs on 2jan 2012 and i send 100msg and after 100msg message chrge with 1rs per sms..company change his tariff as 100msg per day and after chargeble
company change his teriff and why are you dont inform me that vocher is change if you inform me than i dont rechrge and i create MNP VIDEOCON mobile service provider
you will change your tariff other return me my 49rs..when i send PORT msg for receiving porting code company call me and say that please dont creat MNP we provide 200msg per day and extra balance and sikims to you for special vochers so i dont create mnp and in this month company change tariff 100msg per day without inform her custmers

sir my no is [protected] tata docomo no.

sir i received a massage the msg is Hii you have subscribeed to Boss ka toss pack at rs5 till 13/01/2012

and deduct rs 5 to my main account balance.than i call to custmer care 121 and say this issue to reprasentative he rufund me my main balance rs 5.00

but i want to take a hardly action against him..why deduct main balance without my permission..i want to 150 rs refund me my account

Hi Ranjana,

As per our records no wrong deductions have been found. Hence we are unable to process your request of refund & there is no VAS pack activated in your number.

Thanks and Regards
Customer Care
Tata DOCOMO.

Hi Tausif,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO