Tata Docomo — Money was deducted for unwanted services activated

Address: Pondicherry, Puducherry

I am Santhosh , a customer of Tata Docomo prepaid mobile. . My mobile No. is [protected] i have created case for complained of deduction of money for unwanted additional services. i haven't activated any services but Call Center people told a services activated and money also deducted (35 Rs). I called couple of times to call center people's first time they accept amount return but i didn't receive any amount. again i was called to call center no response for money return. they only accept for flash message remove request. please consider for refund my amount
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Tata Docomo — activating unwanted services

i was fed up with this service provider because every week they activated service named sangam on my number [protected] and every time i complaint or called customer care and request for deactivate this service on my number but they never response to me
now my last request is that please refund my balance of rs 17/- and i took port reference number and i will go for other service provider
i had done something wrong to became a customer of this service provider so in future i will not give any trouble to this service provider....
they had made a business by cutting balance from customers account...
so please refund my balance and further i will not give any truoble
i was fed up with this service provider because every week they activated service named thank you for renuveing on my number [protected] and every time i complaint or called customer care and request for deactivate this service on my number but they never response to me.
i was fed up with this service provider because every week they activated unwanted service on my number [protected] and every time i complaint or called customer care and request for deactivate this service on my number but they never response to me
now my last request is that please refund my balance of rs 30/- and i took port reference number and i will go for other service provider
i had done something wrong to became a customer of this service provider so in future i will not give any trouble to this service provider...
they had made a business by cutting balance from customers account...
so please refund my balance.

Tata Docomo — unwanted deductions for unwanted services

SIR
i have been using TATA DOCOMO no. [protected] for sometime now
i would like to take your attention directly to my problem.
I have been subscribed to some services like"THOUGHT OF THE DAY"
i have also been deduced rs 30 two times in the last 2 months..please unsubscibe it as soon as possible and try to recover my lost lost money
email-- [protected]@gmail.com


WAITING FOR YOUR ACTION
THANKING YOU
SHANKU SAHAI...
Thank you sir.thanks a lot for your help.
Hi SHANKU SAHAI,

As per our records no wrong deductions have been found. Hence we are unable to process your request of refund but don't worry, as per our records there is no VAS pack activated in your number.


Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per our discussion over call on [protected], please be inform that we have refunded the amount of Rs.33 with the docket number ABAL[protected] on 11-Apr-2013.



Thanks and Regards,
Customer care,
Tata Docomo.
Dear Customer,

As per our discussion over call on [protected], please be inform that we have refunded the amount of Rs.33 with the docket number ABAL[protected] on 11-Apr-2013.

Thanks and Regards,
Customer care,
Tata Docomo.
Thanks

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