[Resolved]  Tata Docomo — TATA DOCOMO 3 RUPEE DEDUCTION FOR M-CHECK EVERY TIME SIM CHANGES

Address: Nagpur, Maharashtra

I have been using TATA DOCOMO network from last 2 years. There is one service preloaded in every sim card called as '"M-wallet or M-check. Whenever u insert sim into mobile and switch on every time an automatic service command appear on screen and ask for free registration of M-check service. This asks "Do you want to register on M-check?" with 2 options 'OK' and 'BACK/CANCEL'. Now the point is that even if Registration is free whether you press OK or BACK. BUT FROM[protected] TATA DOCOMO DEDUCTING 3 RUPEE EVERY TIME M-CHECK AUTOMATICALLY APPEAR ON SCREEN. NO MATTER YOU PRESS 'OK' or 'BACK/CANCEL BUTTON. I frequently change my 2,3 SIM cards and lost 3 rupee every time on all sim with different handsets. 121 or 198 helpline is useless. This may happen with you also so post here and give suggestions
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Aug 13, 2020
Complaint marked as Resolved 
 
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Tata Docomo — Inaccessible docomo m-wallet

I am unable to access the docomo m-wallet.After the processing status appears the application again returns to previous screen.my docomo no is [protected].All the docomo sims i have tried m wallet on (all my frnd's sims) havent worked as well.They are having the same problem
Hi Prayesh,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

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