Tata Docomo — deduction of cash from ATM account

Address: Nashik, Maharashtra

I was trying to recharge mobile through Internet(online recharge) on 7th Feb 2012. After process at the end it mentioned Session Expired and thus my recharge was unsuccessful. But still my money was deducted from my account. when i called Customer care and told about this issue they were asking for transaction ID which was not generated as my recharge was unsuccessful.
So please consider my complaint and do solve it as early as possible.

Mob. No.-[protected]
Was this information helpful?
No (0)
Yes (0)
 
2 Comments

Comments

Hi Paresh,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Hi Paresh,


This is to inform you that as per the process, within 5 to 7 working days amount will be re credited to your Bank Account. "


Thanks and Regards
Customer Care
Tata DOCOMO.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information