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Tata DoCoMo

Tata Docomo — NON REFUND OF AMOUNT

Address: Chennai, Tamil Nadu

NON REFUND OF AMOUNT
My Mobile No; [protected] (ported from Uninor)

I GOT A MESSAGE FROM MY "TATADOCOMO GSM PREPAID MOBILE OPERATOR "SAYING THAT "U HAVE SUBSCRIBED TO LAUGHTER CLUB AT Rs6 FOR 5 DAYS".
I HAVE NOT SENT ANY MESSAGE/SUBSCRIPTION REQUEST. WITHOUT MY CONSIDERATION THEY SIMPLY DEDECT RS.6/- FROM MY PREPAID BALANCE. THEY GAVE ONE NUMBER TO UNSUBSCRIBE AND USING THAT NUMBER, I UNSUBSCRIBE, BUT IMMEDIATELY THEY CANT REFUND THE AMOUNT. IF I CONTACT THE CUSTOMER CARE, THEN ONCE AGIN THEY WILL CHARGE MONEY FOR CONTACTING THE CUSTOMER CARE PEOPLE.

THEYARE CHEATING POOR INDIAN PEOPLE.

PLEASE TAKE NESSASARY ACTION TO REFUND MY AMOUNT.
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Comments

I made a online payment for online recharge of my mobile from tata docomo online recharge website, but after payment it showed that the transaction has failed. It was done on 30th December 2011. I made a complaint at there costumer care and got an assurance that the amount will be refunded within 1 week, then when it was not refunded, I again contacted them and then they said that they are not able to track the payment. I gave the transaction number which I got from bank as there was no transaction number generated by their website. I want to know by when will i get my refund in account or balance in mobile?
Reply
Hi VishiAgrawal,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.
Reply
Dear Customer,

We would like to inform you that an amount of Rs. 6 has been credited back to the account.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Reply

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