[Resolved]  Tata Docomo — Service

Sir,
myself Amol Ravindra Naik, My Mobile Number Is [protected] Today morning only I did Recharge of rs 95 For 1 G. B. Internet But Internet was not able to connect, may be because of Yesterday only with the help of your representative i unsubscribe GPRS (by sending" CAN GPRS" MSG)so i thought by sending Msg GPRS to 121 it will start But by sending this My 5 r.s means 25 mb for day is activated.
immediately i call your representative without using single kb but he said that your 95 rs service is deactivated so you will not able use that data plan.
Sir 95 rs is not small amount at least for me. so please give me that data plan back or give me the refund in my account so please kindly register my complaint and give refund as early as possible thank you

regards,
Amol Naik

hi
i m praveen from kolhapur. i have been charged 2 paise more for every call . i
had make complaint 2 call center still i m facing same problem.
i request 2 solve the problem

i agree with the complaint mention in above list

i am a nurse working in vadadara one private hospital.i am stay in near inox cinima centure.it is most city place.i am useing tata docomo sim card.i am also activate 48 rupes 2gb gprs internet.but i cannot get good service.every 3 minitue rage cutt.and download not working currectly.talking also cutt in every 3 minitue.custmer care and balance is also not working most time. Tata docomo is the number one bad service provider in india.tata docomo is not give a value for our money.

Myself Sonia had procured one TATA DOCOMO 3G device along with connection in month of Feb.2011.
But after 7-10 days there was problem observed with the device . And to replace the device under warranty , it was given to delaer but after one month the new device was handed over to me. But till date device is also not working successfully.

this is the service being provided by the tata docomo. And now pls. help me to come out of the problem and i don't want to use the service. As i want to get my money back , as don't want the device of tata docomo whose service is like this.

My connection details are : Name : Sonia

Connection NO : [protected]

other contat details : [protected]



Waiting for the kind attention pls.

With Regards,

Sonia

Till date not any single call was recd.

FYINA

Till date no action. pls. suggest how to file an case in consumer court...


Regards,

Sonia

Till date nobody had contacted and resolved my problem...

im a retailer in raipur shop name ashok provision store near shyam talkies budhapara ,,urs tm is inresponsibal man ,,,pls call back my contact no.[protected] then i tell u every thing explain ,,,,,,, thanking u
amit panjwani

Dear Sir,

Myself Sonia MAlhotra, having TATA Docomo Connection NO. [protected] is not working since last one week ,and i put complaint on the customer care but after 1 week no result has been found. And my earlier complaint is closed without any solution. And i tried to put complaint again but they refused to take complaint again.

So pls. take corrective action to sought out my problem.


Regards,

Sonia MAlhotra

Till date nobody had contacted us for the complaint.

Wht is the policy to attend the customer complaint that since more than one week is passed but no result comes. And in the bill you don't forget to bill us for the whole period. And nobody is asking us how are the services?

and nobody is resolving the complaint registered? If at ur end nodal officer is saying that complaint'll be resolved in 48 hrs. but nobody cares...

Pls. suggest wht to do?



Regards,

Sonia Malhotra

when i'll get response???????????

How to file the case against the TATA DOCOMO service.I Need particular details for the case filing. Complaint is given twice but no action.


Regards,

Mukesh Kumar

dear sir
i am hemant
my complant is a recty faerr sir . tata docomo service is vear vear
thrrd class gprs service. plz sir chack out your srvar ok sir ..........

WAITING FOR THE PREVIOUS COMMENT...

but how many times sim needs to be replaced, and why i should bear the charges of billing whether it is not working, in six months 2 times already changed the sim.

How to file the case against TATA DOCOMO any body pls. tell me.

As since last 2 months my complaint is still remains the same...

Hi Kiran,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear sir,
Iam rajesh i have taken tata Docomo prepaired number on 20/12/2011 afternoon by submiting my ID proof. after three days they started sending messages that your ID proof is not submeted immediately i consulted dealer where i have taken sim he is telling that he aiready submited then i called customer care 121 and i explained my problem.they suggested me to submit ID proof again in Dealer shop. Second time i submeted my ID proof today (27/12/2011) at afternoon again from service center they sending that if i didn't submit ID within 48 hrs they are going to disconnect my number. iam having 230 rupees balance.
Kindly help me sir,
your's faithfully
Rajesh
My Number is [protected] (Tata Docomo)

Hi Rajesh,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.