[Resolved]  Tata Docomo — Have not get more than full talk time on RC of 148 (for jeet ki ghanti participants)

Address: Panchkula, Haryana

Res Sir,

My self saurav batra subscriber of tata docomo with phone no [protected]
sir as per jeet ki ghanti offer i registerd my number at 8:35 am on[protected]
and my jeet ki ghanti ticket no is ZF53D6UFFR (as per sms send by TATA DOCOMO)
at 8:35 am on[protected].

I recharged my number of Rs 148 with trans. ID [protected] at 9:53 am
but i got Rs 134 instead of Rs 160 (as per jeet ki ghanti participants)

i called on[protected] at 121 (customer care) at 12:00 pm and ur representative
miss suman sharma told me to credit Rs 26 in my A/C in 24 Hrs.
and after 24 Hrs i.e today around 12:00 pm i called @ 121 they told me to call
after 3 Hrs. after 3 Hrs. they told me the request is in proceed ur amount will receive
soon

but till now i have not got above given amount

I request you to please credit Rs 26 in my account as soon as possible


Regards
Saurav batra
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

Hi Saurav,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,
Your issue has been resolved,
Should you require any further assistance please mail us at [protected]@tatadocomomarketing.com

Thanks and Regards
Customer Care
Tata DOCOMO

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