[Resolved]  Tata Docomo — Wrong debit of Rs. 2 daily

Tata Docomo — Extra and Wrong Charges debited to my account

Please find attached details of complaint raised am following up for the last one month without any resolution.


1) I sent a request to close my account on 10 Dec 2011.
2) The account was closed on 17 Dec 2011.
3) For a Bill cycle of 09/12/11 to 08/01/12 I was charged INR 274.65 when my Montly plan is for INR 249- I RAISED THIS AND DID NOT GET ANY REVERT.
4) Then for a bill cycle of 09/01/12 to 08/02/12 I was charged INR 70.88 - I HAVE RAISED THIS TOO AND YET NOT GOT A REPLY.
5) My Credit balance on 09/12/01 was INR 680 I expect a refund of the same amount.
I ask you to investigate why I am being charged INR 274.65 and INR 70.88

Hi Pallavi,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Customer

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Thanks and Regards
Customer Care
Tata DOCOMO.

I also have the same problem now. Debit of Rs.2 daily for service charges. How to stop this?? my number is [protected]

this is sharmilaa [protected]
form my account 2 rupees is automatically debited as service charge pls help me with this
how can i stop this