[Resolved]  Tata Indica Xeta — Poor service+cheating by regional Service head and autopoint service center

Dear Sir,
I have a Tata Indica Xeta Gj-5 CG 3137, Which I bought in May 2006 in Surat and imediately after one month it got submerged in Surat flood water for once.

It got repaired in 60000/- and the company or the agent took full charges from me. 20000 of my own and 40000 from insurance company(I do not know why they charged 20000/- from me and about the whole mess up that Mr. tarun of Auto point, tata motors and insurance agent (New India Insurance)did with the case but forget about it).

While delivering the car back after service it was told that it is perfect now in all respect by the regional head sitting in Ahemdabad Mr. Pankaj and we asure that you don't face any further problem due to flood damage though I was never satisfied with the service.

Now today AC is not working, break cylinder has some problem and so many other issues are there in the same car and the reason told by tata service mechanics at Bhartunam motors surat is that things were not done prooperly or left unaddressed last time.
Any one can check the issue at service center and the car is there at present.

Please note that I have rarely used my car and its milege in 2 years is only 10000 km.

I don't know why an executive promises on behlaf of the company to save guard the servicing agency from doing their work properly. Also I feel myself cheated because of the hassels and unnecessary expenses of the subject car.

The service center has now estimated 7000/- for doing piecemill work and no body is sure of getting 100% perfect things again.

I strongly feel that Tata Motors should take action on Mr. Pankaj And M/s Auto point(Their Baby) for their negligence and should give solution for my car problem.

My contact no. is [protected]

Regards
Pankaj Goyal