[Resolved]  Tata Indicom — Services Stopped

dear sir
i use your tata postpad mobile and i will pay my bill time to time and now my out ging service is
stoped so plese give me help my mobile no [protected]
date 05/05/09

Sir,
Iam RAMA from vizag, we are customers of TATA INDICOM post paid & prepaid. Sir we are having a prepaid connection before i had buyed the prepaid sim i didnt given the address proof, But i submitted after one week they disconnected my mobile from since two weeks. I had submitted proof to TATA INDICOM office near Gopalapatnam. They are giving reckless answer to customers.Please take severe actions to the dealers.

Thanking you

kindly stop my outgoing services as soon as possible

TATA Indicom — Stopped outgoing instead of submitting proper documents

Hi,

I have recently taken one TATA Indicom prepaid connection whose number is [protected]. I have submitted all the necessary documents twice. Within one week, it got disconnected, in effect it's outgoing has been stopped. Now, the same problem I have suffered some 1.5 years back while I was in Chennai for job purpose. There I had a Tata Indicom Prepaid connection too and it's number, as per as I can remember was : [protected]. It got disconnected because of some documentation being not submitted either by the dealer or your agent who collects the same. I suffered the same issue there as I am suffering now. I have recharged with 699 Rs. to call my relatives all across India, which is getting totally wasted. I have personally submitted the documents this time to Koromongola Office to ensure proper service, but still it is not working. I am not only surprised but also shocked to see such below graded service level from a TATA brand!!

I myself being a TCS employee, can not believe such negligence and harassment. Also I got no reply after sending mails to Tata Indicom customer care and nodal officer. In their customer care, If I call : nobody is attending it and they are not activating it in spite of promising me earlier that they would have done that immediately itself. I am disgusted with TATA indicom.

Hope nobody has to go through this.

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

Our team spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in .

Thanks and Regards

Customer Care

Tata Indicom.

I bought a new tata indicom handset and sim in April, around 1 month back on 21st April.
I had submitted all my documents back then and my sim started working. But just 5 days into it, my services were stopped quoting the reason that my documents were not correct. I had submitted the documents correctly but the tata indicom outlet people (Paud Road) did not submit clear copies of my documents due to which there was this issue.
After several complaints and follow up my sim started working on 10th May again.
10 days later on 20th May the my services were again stopped. This time same reason, my documents were not proper. I was asked to resubmit my documents which I did on 24th May. The tata indicom people assured me that they would start my services within 72 hours which ofcourse did not happen.
On calling them again today, they asked me all the question for verfication and again assured me that my sim would start today itself. Since it did not start, I called the customer care people and they are now telling me that they havent recieved any documents submitted by me.

What am I supposed to do now? I am really upset with the quality of service these people provide. Tata Indicom will be shut down soon if these kind of services continue.

TATA Indicom — stopped outgoing without intimation

sir,
my mobile no -[protected] . I am a user of tata indicom post paid mobile service . service provider stop my outgoing calls without any intimation from 30.08.2011 (morning ) please start it as early as possible . I am suffer loss without my mobile phone