[Resolved] TATA Indicom Photon Plus — No Customer Service, Page 9

[Resolved] TATA Indicom Photon Plus — No Customer Service

P Plnice from Pune, Maharashtra Jun 29, 2009

Did you know that Tata Indicom Photon Plus is the only best product introduced by Tata Indicom. Even though it doesnt work everywhere its speed is very good. There is a main problem with it. THERE IS NO CUSTOMER SUPPORT FOR IT. I tried calling cutomer numbers total 7 numbers. No one knew what to do. They keep passing the problem to the other phone number (not passing between departments but phone numbers). Finally I tried to email them. There too I receive only phone numbers. THE SAME PHONE NUMBERS. Then all of a sudden I receive an email saying My Problem has been solved and that they are closing the complaint!!! Say WAT????? To hell with them. If any of you know the correct customer care number pls do let me know. Thank You. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Tata DoCoMo Customer Care

from Pune, Maharashtra

Dec 14, 2011

Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, our concerned department spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Mailregular

from Pune, Maharashtra

Jan 2, 2012

I have taken Tata photon Plus Net connection, but it is not working . I also called To cutomer care several time but team unable to resolve the problem .TATA photon connection is very bad.Initially i was told by the representative that i would be getting a speed of 3.1 mbps / 250 kbps.The speed rarely crosses 150 kbps.It takes 5-10 mins to open a page.I don't understand why these people deceive the customers to sell their products.
TATA, please stop fooling people.

Satish Tanwar

[protected]

alokparmar

from Mysore, Karnataka

Apr 20, 2012

i was using tata photon plus since last six months however due to limited usages i requested for conversion from post paid to pre paid, since i was already using post paid connection, re doucumentation should not be needed, however they kept asking me for various documents like dl, pan card.bank passbook, photos etc etc, everything was provided, but since 15 Apr 2012 it is not activated, iam fed up now can you do something please.