Tata Indicom — refund of cdma mobile security

TATA Indicom — Unable to get refund of security money after disconnection

I had a tata indicom number [protected]. I asked for disconnection on 1st March 2009. According to laws it should be disconnected within 10 days of request. But the officials have dragged till april 16th. They tell the reason that I have asked for reconnection on 26th of March. But I have never done like that and I want to see any proof if they have.
I have asked for refund status, and complained several times( at least three). Every time they are telling to wait for 15 days for refund. The complain numbers[protected], 69975,[protected].
I had again complained on 16th June.
Mailed to nodal officer on 22nd June.

Still waiting for refund

sir i had take a ccb connection in 2007 .In november 2009 validitity of my ccb connection has expired .Then i call customer care to know how to disconnect my telephone then he says to me after 3months of expiry date you can diposit ur phone at distributer .Then after three months i went to distributer to diposit my phone and refund me my security money then he says to me right now i can't diposit ur phone and he also take my mobno then he says i call u for diposit but till now he can't call me for diposit my phone.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Customer,

Kindly be informed that as per our records there is no security deposit on the number hence we are unable to provide the same to you

Thanks and Regards
Customer Care
Tata DOCOMO.