I HAVE GIVEN FOLLOWING COMPLAINT , AND RECEIBVED A REPLY TOO FROM THE RECHARGEITNOW, BUT NO ACTION HAS BEEN TAKEN....
Advice me what to do in the case ..................
rechargeitnow.com is a very bad customer complaint handling cell.
THEY NEVER BOTHERS TO ADDRESS THERE CUSTOMER EVEN IF THEY LOOSE THEM, MY EXPERIENCE WITH THEM IS VERY BAD, DUE TO THERE NON RESPONSIVENESS..................
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Dear Customer,
please fine below the details for the two transaction you have done on 16th March 2010 on our website:-
Transaction 1-- Successful Transaction
Subscriber ID recharged:- [protected]
Order ID :- SH[protected]
Amount:- Rs.200/-
Date & Time:[protected]:26
Transaction ID:- 4495498
Transaction 2-- Unsuccessful Transaction Refund processed on 16th March 2010
Order ID:- SH[protected]
Date & Time:[protected]:12
Amount:- Rs.200/-
the refund for the above unsuccessful transaction is done on 16th March 2010 itself the amount for the same will be credited to you a/c with 4-5 working days time.
Regards
Team RechargeItNow.com
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