[Resolved]  TCS — cancellation of Health Insurance

Hi,

I have 1 ICICI Lombard Health Insurance Policy.
Policy No. is 4034/FPP/03227371/00/000.
Am paying the premium for this policy on monthly basis via my ICICI credit card. When I applied to cancel the policy, they told that some cancellation charges will be levied for cancelling the same.
I got the policy done through a phone call from some of the ICICI Lombard agent, In that call I was never told about this cancellation charges. Now the cancellation dept. people told me that its mentioned in the documents I have received. Can you justify this thing?? I accepted the policy on a phone call and in that call I was not told about this rubbish cancellation charges and I obviously recieved the documents after accepting the policy on a phone call, Then why should I have to pay this cancellation charges??
And also, it in no way make any sense to pay some rubbish cancellation charges anyhow??

Reply back plz..

Thanks,
Naveen Jain
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Aug 14, 2020
Complaint marked as Resolved 
 
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