[Resolved]  TCS — Missing of food coupons during courier delivery

This is for your information that I, V Siva Nagi Reddy, an associate of Tata Consultancy Services, Yantra Park, Mumbai, had sent a courier carrying food coupons worth Rs. 1000/- to M.Venu Madhav, Block no: B-8, Sri Sai Rama Residency, Chadragiri Colony, Sainikpuri, Secunderaba-500094 on 15th May, 2009 from Varthak Nagar, Thane, Mumbai via your courier service. The courier number was 00665846 and it got delivered at the said address on 16th May, 2009. But on delivery, the package was found to be tampered with.

There were two envelopes, one within the other. On delivery, it was found that the outer envelope was fine, but the inner envelope was torn and the food coupons within it were missing.

As such, my food coupons worth Rs. 1000/- are pending with your courier service.

It is not expected from your service that the trust that we have in you should ever be subject to doubt or questions. As such, I would be expecting a quick and efficient response from your side in the matter and hope that my trust in you can remain the same as it had been.

My colleague, Sheik Mohammad Mustafa, also an associate of TCS, Yantra Park, will be following up with you on this matter. His contact details are as given below.

Expecting your kind co-operation in resolving the matter ASAP and hoping for a quick response,

My details are as below:

Sheik Mohammad Mustafa V Siva Nagi Reddy,
Tata Consultancy Services,
Yantra Park, Thane (W),
Mumbai-400601
Email: sheik.[protected]@tcs.com
Phone: [protected]