[Resolved]  TDR — Rfund of ticket of-PNR Number [protected] from TDR IRCTC

Regarding Rfund of ticket of PNR-PNR Number [protected] From TDR IRCTC

Dear sir,
kindly guide me
Dear sir, kindly guide me to whom should i make complaint to for payment of my tdr as it is pending for more than 6 mnths.
I received a letter from railways irctc that the case has been transfered CCM/Northern Railway on dt. 27.11.08...but still its more than 1.5 months since then even.
sir its a matter a great regret that a passenger has to write so many times for the refund and still has to wait.
please sir guide me where should i mail so that i get the refund...
as i have paid money to the railways for the above tickets cash and now i want the refund please.

kindly let me know the time taken max in the process as the time given was within 3 months of the tdr date..

please assure if i am sure of getting the refund.
sir, such delay in my rightful claim from railways is discouraging me to use the services of ralways for internet bookings.
pl. see detalis below
From: [protected]@hotmail.com
To: [protected]@irctc.co.in
Subject: RE: Refund of cancellation of Ticket (PNR Number [protected] )
Date: Wed, 13 May 2009 13:09:38 +0530

Dear Team,

Sorry to say that we are giving so many reminder for refund details given below. but you are not giving any reply future so that we know the status.

Pl. send me details of this case. when you resolve this case.






Thanks & regards


Shamim Alam

Ph[protected], 22508004
Mobile-[protected]






[protected][protected][protected][protected]
Date: Thu, 23 Apr 2009 19:30:29 +0530
From: [protected]@irctc.co.in
To: [protected]@hotmail.com
Subject: Re: Refund of cancellation of Ticket (PNR Number [protected] )


Dear customer,



Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 27.11.08. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 23.04.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account.





Regards,



Ved Prakash
[protected]@irctc.co.in

Ph:[protected]



Shamim Alam wrote:
Sir,


We are not get refund of cancellation of given details information of ticket. We also write so many time but we are not receive any repply from yours side.
Pl. look after the matter.
Thanks & regards


Shamim Alam


Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 25.00
Date Of Journey 11/11/2008 Ticket Charge Rs 1942.00
Bank iciciemi Total Rs 1967.00
Train No 2557 Railway Zone NR
From Station BAPUDM MOTIHARI(MKI) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station NEW DELHI(NDLS) Quota General

Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 Shahina Shamim 29 Female
0000 Booked

2 Shamim Alam 37 Male
0000 Booked




Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 17-Nov-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00





--- On Tue, 17/3/09, Mohammad Sajjad <[protected]@yahoo.com> wrote:



From: Mohammad Sajjad <[protected]@yahoo.com>
Subject: Re: Fw: Re: Cancellation of tickets attached with this application.]
To: "etickets" <[protected]@irctc.co.in>
Date: Tuesday, 17 March, 2009, 9:48 PM


Dear sir,

We

--- On Wed, 12/11/08, etickets <[protected]@irctc.co.in> wrote:

Dear Team,

We are not get refund of cancellation of attachament information of ticket.
Pl. look after the matter.
Thanks & regards
Sajjad

From: etickets <[protected]@irctc.co.in>
Subject: Fw: Re: Cancellation of tickets attached with this application.]
To: [protected]@yahoo.com
Date: Wednesday, 12 November, 2008, 10:04 AM




Dear Customer,

Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we are forwarding your case to railways for the TDR process. Railways check all the matters and decide what amount should be refunded and this all process takes 90 days or more. Once the railways refunded your amount, we will credited to your same account.

NOTE: Now you can file the TDR at our website by following below steps:

1. Login to irctc.co.in

2. Click on File TDR link under “My transactions” and select the PNR no.

3. Fill the required details and click on submit button.


Regards,
Shailender
[protected]@irctc.co.in
www.irctc.co.in
----- Original Message -----
From: care
To: etickets
Sent: Wednesday, November 12, 2008 9:43 AM
Subject: [Fwd: Re: Cancellation of tickets attached with this application.]


Dear Team,

Plz, . look into the matter.


Thanks & Regards
Indu
[protected]@irctc.co.in
www.irctc.co.in
[protected]





Thanks & regards

Shamim Alam
Ph[protected], 22508004
Mobile-[protected]





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THANKS

SHAMIM