[Resolved]  Televantage / Derma Seta Spa — No Response by customer care and concern professionals

I have placed an order for Derma Seta and Honestly the product rocks and the service at Televantage is great.. You have order a product from a place where the first flight is not catering or delivering the product. Try making a payment and get the delivery from blue dart..

Please ensure you order the product only from Televantage since they are the only company to deliver the original product.. I have seen couple of other companies selling the duplicate of the same product so i caution you to buy directly from televantage. In west bangle there is a company by the name of telebuys selling all the same duplicate products of televantage.i am not sure why televantgae is not doing anything about it. Is there a law in this country against such telebuys.com duplicate companies.

Customer care executives are really pathetic and even the supervisor. I placed an order a week back, they promised to deliver the product within 2 days but still I didn’t receive any order number nor call. I have to call them again and again for the status. They just keep saying sorry every time I make a call. The product might be good but the customer care support is not up to the mark.

Don't think so. i had ordered a couple of products few weeks back and had called up their Customer Care to check the status. They were really helpful and very prompt in responding to my queries. the best part was the whole process was so fast and no unnecessary waiting on the phone to find out out the status. Worked great with me. Looking forward to order more products from Televantage.

Good for you guys but it doesn't work for me...I just called them again but still no answer. By the way I never said Televantage is bad or the product is not good, I like to product thats the reason I placed an order, however the CCE doesn't response in a proper manner. Executive by the name Rupali promised me that I will receive the product today before 4 pm and she even did guaranteed but where is the product. So I made another call now and they again promise to deliver the product at my door step tomorrow before 2 pm ... lets see what they say again...finger cross

i purchased this for my mum for xmas as she has just been told she has diabetes. she uses the appliance every other day for her feet as they have to be welll cared for. she says it is a great help, i don't think she has used the hair removal system yet but i didn't buy it for that, we think it is good for what my mum needs it for.
Televantage as u guys say is not tht bad. i had a pretty decent shopping experience with them

Dermaseta Deluxe is a great product. and i got it for a steal. for Just Rs 4000. Just charge it and use it. and u can get extra crystal pads for about rs. 590 for 10 pads, . good show televantage.

please beware and careful. dont buy any products from fake sites like shopping india and shoppper paradise. these companies are selling cheap copies of good quality products available in the market. if anyone finds any other company selling fake ones, do report here so as others can be made aware of it. lets all help stop piracy.

I see another company selling derma seta spa at a cheaper cost.. Just got saved from being thuged by this company called shopping home india...Claim to have all the products on television. After investigating on internet i found out that this is a piracy company.. as in company does give product as lesser cost but all fake orders... Duplicate products, fake products, no service, spare and repairs is lost cases since they dont have original product.. for examples... www.shoppinghomeindia.com/health-fitness.../derma-seta.php... BEWARE OF THIS FAKE PRODUCT SELLING SITE... DONT WASTE YOUR HARD EARNED MONEY...I BOUGHT INSTYLER and Found that it was a similar looking cheap and duplicate product. I BURNT my hair..and now they say that they do not my order history so cannot do anything about it. I have the bill which is also duplicate sent to me by GATI Courier from DELHI..

HEY SHIVANI THANX ALOT BY SHARING IT OVER HERE...EVEN M LOOKIN FOR A GENUINE PRODUCT FROM SO MANY DAYS SUFFERING FOR IT BUT NOT SURE ABT THE SITES AS ON ONE SITE ITS OF RS3000 AND ON OTHER ITS ABT RS3400 I CALLED THEM...FOR THE DETAILS THE SITES WHERE FROM DELHI...AND GURGOUN..I GUESS OH MY GOD U JUST SAVED ME...THANX SO WHICH SITE IS GENUINE PLZ GUIDE ME GUYS...I WANNA HAVE AN IN SYTLER AND DERMA SETA DELUXE ...

BLUEBERRY S4 MOBILE

DEAR SIR I AM CHETHAN P ADVOCATE MANDYA ORDER NO 1341209, DATE 18.12.2013 I WILL PURCHASED 1 BLUEBERRY MOBILE THIS MOBILE IS VERY BAD AND BATTERY PICK UP JUST 30 MINITS PLEASE REPLACEMENT ANOTHER MOBILE