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Hi.. Just want to share my experience with HHPL as i could believe that they didn't respond to your mail!!! When i got my bookings done for the trip from HHPL I was almost 2 days late but as a special gesture and on requesting them they offered me bookings on my selected location and the dates I had specified... I got their mail in spam mail and it was a matter of chance i checked it... may be in your case also this had happened ..
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Even i got my bookings done much in time from HHPL.. Upon calling them and asking about the bookings they helped me in every possible manner. I spoke to a person named Raj and he confirmed my bookings for Munnar. Few customers do have bad experience and they register this complaint then post resolution they must remove such complaints or at least post that their problem has been resolved.
HERITAGE HOLIDAY PVT.LTD. — PRIVILEGE CIRCLE HOLIDAY
DEAR SIRI PURCHASE A TOUR PROGRAME THROUGH VOUCHER NO. 6659083 DATE[protected] THROUGH SBI CREDIT CARD AMOUNT 6067.00 UNDER SCHEME PRIVILEGE CIRCLE PROGRAM.
BUT NOW A DAY WE HAVE NOT RECEIVE ANY INFORMATION FROM COMPANY SIDE.
SO PLS CONFIRM THIS.
RAKESH SAHU
14, GR. FLOOR, SUNDRAM APARTMENT
THATIPUR CHOURAHA,GWALIOR (M.P.)
Heritage Pvt ltd — Privilege Offer
Today I received from delhi call stating that they are from sbi card group.they havetaken my card no.After 5 minutes i got sms stating that my account is debitted by Rs4545.00 .I tried sbi card helpline.Nobody lifted.When I tried back the calles it showed wrong number.Can anybody help me to track the fraud callers and restore my money. Mr. Sahu,
Greetings from Heritage Holidays
Thank you for your valuable feedback. We regret that the response is delayed to your complaint, Furtherance to your complaint we have investigated our records & following is the response
We had received your reservation request on 18th May'10 and it was not confirmed due to non-availability. As a special case we had also further extended the validity of the offer from Dec'10th 15th Nov'11.
We are happy that we were able to cater to your problem and resolve it to your satisfaction. We look forward to you withdrawing this complaint now. If there is any further grievance on this subject, please do write back at [protected]@heritageholidayindia.com or on the same blog.
Greetings from Heritage Holidays
Thank you for your valuable feedback. We regret that the response is delayed to your complaint, Furtherance to your complaint we have investigated our records & following is the response
We had received your reservation request on 18th May'10 and it was not confirmed due to non-availability. As a special case we had also further extended the validity of the offer from Dec'10th 15th Nov'11.
We are happy that we were able to cater to your problem and resolve it to your satisfaction. We look forward to you withdrawing this complaint now. If there is any further grievance on this subject, please do write back at [protected]@heritageholidayindia.com or on the same blog.
Contact Information
The Heritage Holidays Private Limited
Madhya Pradesh
India
India
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