[Resolved]  The Heritage Holidays Private Limited — NON RESPONSE ON PRIVILEGE CIRCLE PROGRAM

Address: Madhya Pradesh

TO,
THE HERITAGE HOLIDAYS PRIVATE LIMITED
F-138, FIRST FLOOR,
RAJOURI GARDEN, MAIN MARKET,
NEW DELHI -110027

19TH AUGUST , 2010

SUBJECT:- NON RESPONSE ON PRIVILEGE CIRCLE PROGRAM

SIR,

AS PER THE PRIVILEGE CIRCLE PROGRAM OF SBI, I HAVE OPTED FOR THIS PLAN i.e. (i) FLIGHT VOUCHER.FREE AIR TICKET & (ii) HOLIDAY VOUCHER.FREE STAY IN 5STAR HOTELS FOR 3 NIGHTS AND 2 DAYS. AS PER THE OFFER I HAVE PAID THE CHARGES OF Rs.5599.45 ON 10TH MARCH 2010 AND I HAVE RECEIVED THE BOOKING REQUEST FORMS. BOTH THE BOOKING REQUEST FORM NO. 6652614 FOR PRIVILEGE CIRCLE HOLIDAYS & FLY HIGH DULY FILLED IN HAVE BEEN SENT ON 5TH JUNE 2010 TO HERITAGE HOLIDAYS PRIVATE LIMITED, NEW DELHI. THE SAME HAVE BEEN RECEIVED BY YOUWHICH I HAVE RECEIVED THE CONFIRMATION THROUGH SMS ON MY MOBILE “THAT YOUR REQUEST IS UNDER PROCESS”. THE DETAILS PRIVILEGE CIRCLE HOLIDAYS BOOKING DATES ARE:-
(i) 27/06/10
(ii) 22/08/10
(iii) 22/08/10
WITH THREE ALTERNATIVES PREFERENCES.

THE FLY HIGH OFFERWAS ON 03/09/10,04/09/10 & 02/09/10.

WHEN I HAVE NOT RECEIVED ANY RESPONSE, THEN I HAVE SEND A EMAIL TO;-
[protected]@heritageholidaysindia.com<[protected]@heritageholidaysindia.com&g... ON 5TH AUGUST 2010.


TILL DATE, I HAVE NOT RECEIVED ANY INFORMATION ABOUT THE BOOKINGS.

DUE TO THE NON-RESPONSE, IT IS A BREACH OF CONTRACT, THEREFORE, NOW PLEASE REFUND MY ALL THE MONEY WITH INTREST.

THANKS

YOURS TRULY


VIJAY KUMAR BHIKONDE
OB-2,M.P.S.E.B COLONY ,
RAMPUR,
JABALPUR
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Aug 13, 2020
Complaint marked as Resolved 
 
5 Comments

Comments

Hi.. Just want to share my experience with HHPL as i could believe that they didn't respond to your mail!!! When i got my bookings done for the trip from HHPL I was almost 2 days late but as a special gesture and on requesting them they offered me bookings on my selected location and the dates I had specified... I got their mail in spam mail and it was a matter of chance i checked it... may be in your case also this had happened ..
Even i got my bookings done much in time from HHPL.. Upon calling them and asking about the bookings they helped me in every possible manner. I spoke to a person named Raj and he confirmed my bookings for Munnar. Few customers do have bad experience and they register this complaint then post resolution they must remove such complaints or at least post that their problem has been resolved.

HERITAGE HOLIDAY PVT.LTD. — PRIVILEGE CIRCLE HOLIDAY

DEAR SIR

I PURCHASE A TOUR PROGRAME THROUGH VOUCHER NO. 6659083 DATE[protected] THROUGH SBI CREDIT CARD AMOUNT 6067.00 UNDER SCHEME PRIVILEGE CIRCLE PROGRAM.

BUT NOW A DAY WE HAVE NOT RECEIVE ANY INFORMATION FROM COMPANY SIDE.

SO PLS CONFIRM THIS.


RAKESH SAHU
14, GR. FLOOR, SUNDRAM APARTMENT
THATIPUR CHOURAHA,GWALIOR (M.P.)

Heritage Pvt ltd — Privilege Offer

Today I received from delhi call stating that they are from sbi card group.they havetaken my card no.After 5 minutes i got sms stating that my account is debitted by Rs4545.00 .I tried sbi card helpline.Nobody lifted.When I tried back the calles it showed wrong number.Can anybody help me to track the fraud callers and restore my money.
Mr. Sahu,

Greetings from Heritage Holidays

Thank you for your valuable feedback. We regret that the response is delayed to your complaint, Furtherance to your complaint we have investigated our records & following is the response

We had received your reservation request on 18th May'10 and it was not confirmed due to non-availability. As a special case we had also further extended the validity of the offer from Dec'10th 15th Nov'11.

We are happy that we were able to cater to your problem and resolve it to your satisfaction. We look forward to you withdrawing this complaint now. If there is any further grievance on this subject, please do write back at [protected]@heritageholidayindia.com or on the same blog.

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    The Heritage Holidays Private Limited
    Madhya Pradesh
    India
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