The Mobile Store — Wrong Commitment on 5% Cashback On Mobile Purchase

mpoosa

from Pune, Maharashtra

Oct 12, 2012

Address: Mumbai City, Maharashtra

I have Purchased a mobile from Mobile Store,R-City Mall-Ghatkopar as they have said of 5% Cash back coupon code would be received via message in 30mins ...If incase you do not receive the message call up the customer care[protected] and get the coupon code ...i had called up thrice on customer care no. every alternate days ...they keep the phone on hold for 20-30mins and respond they would call me back ...but it couldn't happen ...
atlast after 5days when i called they said that there is no such offer on your phone ...as they have given on discounted price..if such would be the case ...then why have they not mentioned on the bill...they said to speak to store person....when i had gone to store...they are now ...ignoring about the promise which has been made....Request people to go to small stores to purchase their handset instead of going to "Mobile Store" R-City Ghatkopar or any where in india.

Mohan

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mpoosa

from Pune, Maharashtra

Oct 12, 2012

I have Purchased a mobile from Mobile Store, R-City Mall-Ghatkopar as they have said of 5% Cash back coupon code would be received via message in 30mins ...If incase you do not receive the message call up the customer care[protected] and get the coupon code ...i had called up thrice on customer care no. every alternate days ...they keep the phone on hold for 20-30mins and respond they would call me back ...but it couldn't happen ...
atlast after 5days when i called they said that there is no such offer on your phone ...as they have given on discounted price..if such would be the case ...then why have they not mentioned on the bill...they said to speak to store person...when i had gone to store...they are now ...ignoring about the promise which has been made...Request people to go to small stores to purchase their handset instead of going to "Mobile Store" R-City Ghatkopar or any where in india.