[Resolved]  Tneb — READING NOT UPDATED FOR ONLINE PAYMENT RESULTING IN UNNECESSARY PENALTY PAYMENT

Address: Chennai, Tamil Nadu

SIR, MY SERVICE NO. IS[protected]. THE TNEB ASSESSOR NOT UPDATING MY METER READING ONLINE FOR THE PAST THREE MONTHS, RESULTING IN BILL PAYMENT WITH PENALTY. LAST TIME I PAID RS.9000 WITH PENALTY AS I DID NOT GET EMAIL OR SMS ALERTS AND THERE WAS NO UPDATION OF READING IN WEBSITE. tHIS TIME SHE (THE ASSESSOR) HAD TAKEN READING ON[protected] AND SO FAR NOT UPDATED MY READING IN INTERNET WHEREAS SHE HAS UPDATED MY NEIGHBOURS READING ONLINE AND THEY HAVE ALREADY PAID THE BILL ONLINE. ALL THE READING WHERE TAKEN ON THE SAME DAY. SHE APPEARS TO DO IT WANTEDLY FOR REASONS NOT KNOWN TO ME. MY BILL AMOUNT RANGES FROM RS.3000 TO 4000. I AM A GENUINE CONSUMER AND WANT TO PAY MY BILLS IN TIME BUT I AM FORCED NOT TO PAY MY BILLS ON LINE. WHY ? REQUEST FOR IMMEDIATE ACTION. MY EB OFFICE IS AT KAMARAJAPUAM, CHENNAI 600073 AND THE PHONE NO. IS 22272400. PLEASE CONTACT THEM AND ASK THEM TO UPDATE TO ENABLE ME TO PAY THE AMOUNT ONLINE. THANK YOU.