[Resolved]  Toshiba Laptop — Disgusting customer after sales service

I had purchased a Protege Toshiba Laptop from the aurthorized Toshiba dealer at Nehru Place, New Delhi. Within two months of the purchase the adapter of the laptop failed. On notifying the dealer, one Mr Amit of the Toshiba showroom at Nehru place in New Delhi, of this issue he promptly laid off his hands of it and diverted me to take up the issue with the service center. He even advised me to raise a consumer court case against Toshiba on me telling him of the poor after sales service at Toshiba. On approaching the service center they said that they would forward the complaint to some office of Toshiba. Ever since i have been waiting for some response from them and have been following up relentlessly without any success. Toshiba has no care of the customer after selling the product and once there is some problem with the laptop and in case some emergency files are stuck in the hard drive of the laptop expect no help from Toshiba and till the time of their mercy we have to just keep following up and visiting their offices begging them for some assistance.