Total Mall, Kempfort — Demanding Payment for "RED" pickup and drop service

Address: Karnataka

I wanted to return home by the "FREE" pickup and drop service introduced by total. When i was about to enter the vehicle, a total representative demanded me to pay money. The registration number of the vehicle is KA-03-C-8593. It was around 9:30p.m at total in kempfort. Why do they ask for money when its supposed to be "FREE"???
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Government should be tough on such promotions and false claims atleast when they have been reported..

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    Total Mall, Kempfort
    Karnataka
    India
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