| Address: Mumbai City, Maharashtra |
I Raajesh Khanna , have given the vehicle No: MH-03-AM-3969 Toyota Innova for general sevice at M/s. Wasan Toyota sevice centre at chembur, Mumbai on dated 23.07.2010. As I have to leave for Leh today night, I have taken the vehicle for checking the air pressure today and the air pressure man told me that my spare tyre has got a big cut and he can fill the air in it, I was shocked to see that My unused spare tyre was put on front RH side without My knowledge. I Immediately call the service advisor Mr. Adnan at Wasan Toyota service centre and he denied for the same. I took the vehicle to their workshop Immediately and a diffrent story was created by them that the spare tyre was already punctured. Sir if I was using the spare tyre, the colour ring should have been gone, but the tyre is totaly un used. seeing the tyre condition the servce advisor Immediately changed his word and said that now you people must have change the tyre and come to us with the compain. This is the total negelance at the service centre and fooling the valuable Toyota costome, I request you to takeup the serious action against the service centre and get me the replacement of tyre today itself as I am leaving for Leh to night as per my schedule.
with regrads,
RAAJESH KHANNA (moblie No. [protected]) Was this information helpful? | 
and the car no.is 3144 / in charge person is ([protected]) ajwat
we have given the innova for the rear glass fitting
due to accident the rear glass was broken.
the inssurance survey was done the same day.
now the delay is from the company, that they do not have the glass available, and when the work will be completed there is no surety ?.
i request you to see that this kind off small jobs has to be done in 24hours.
awaiting your response.
umesh. tel.23614408