[Resolved]  Toyota Innova Car — Charged High but not yet resolved the non cooling

Address: Bhopal, Madhya Pradesh

From
Nitesh Jain,
S/O L/S Narendera Kumar Jain,
90B, Kasturba Nagar
Bhopal: 462 023
Mobile:[protected]
Dt.1st August 2012

To By REGISTERED A/D
The General Manager (Works),
M/s. Rajpal Abhikaran (Bhopal) Prvt. Ltd., FINAL REMINDER NOTICE
(Authorised Dealer of Toyota Vehicles),
Opp. Hotel The Mark,
Hoshangabad Road,
Bhopal (MP)

Ref.: Our Compliant made in person, reminded time & again, lastly by speed post

Sub: Non rectification of cooling – despite charging high amounts, with
replacement of compressor assembly and allied parts – reg.
Ref.: i) Toyota Innova Car Regn. No.MP04:A6405
ii) Tax Invoice No.BO01A-TAX[protected]Cash) dt. 07-02-12 for Rs.27,621.00,
followed with Recent Invoices:Tax12-02017 dt.27/3/12 Rs.975/-; Tax12-03641
dt.01-06-12 for Rs. 3,589/-& Tax 12-03705 dt.04/06/12 Rs.8000/-.
iii) Other Invoices:05462 dt.2/11/11 for Rs.13,750/- +05679 dt.16/11/2011 Rs.866/-
v) Time to time personal & telephonic requests for rectification of cooling effect.

Dear Sirs,


In continuation to our last reminder cum notice dated 13/06/2012, we would like to finally remind you that your Service Commitment by charging huge amount to brining the non-Cooling effect in my Toyota Innova Car is yet to be fulfilled, despite repeated efforts. Recently & additionally invested about Rs.50,000/- as illustrated above but no concrete progress is received so far.

You are, therefore, one again and finally requested to arrange an immediate rectification from all respect within a period of extended 15days of issue of this final notice letter, otherwise we have no other option except to move through Consumer forum/legally.

This final request is written without any prejudice but anticipating an immediate amicable action of settlement, as we have already faced and suffered a lot of inconvenience and features apart from investing the above huge amount and leaving the vehicle a number of days and time at your workshop and so added with fuel consumption for trial and workshop uses.

Anticipating an early response and timely settlement of our long pending grievance

Yours faithfully,


Nitesh Jain
[protected]
Copy to: Customer Care Department, Toyota Motor Corporation