[Resolved]  Travelport / The Mobile Store — Fraud Refund needed

HI, i have paid Rs. 999/- as per the offer that i had received with the purchase of Mobile from The Mobile store. Travel Port was the official organizer for the same offer. I had given them 4 different dates regarding the holiday, but they replied that no vacancy was there for any of the dates needed. So finally i asked them that at what ever date booking is available kindly give that to me so i can plan my travel.
& one of their executive calls & said that she is giving me booking on the availbale date, & she will call again with the confirmations of the bookings.
But after that surprisignly till 15 days no one calls from their side. & when i called them to check the booking status, one of them executives said that why am i calling so late for the same, now their system doesn't show any details regarding that.
Than after calling several times one of them executive said that they will mail me the booking details by 11/06/09, but till date no mail or any ther corrosponds received from thier side.

They are not answering any of the mails & on call as well they just put it on hold for long times..


So i need help & refund for the payment i had made.

Help me.

Regards,
Shaman Jhaveri
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Aug 14, 2020
Complaint marked as Resolved 
 
4 Comments

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Dear Mr.Jhaveri,

Greetings!!

The confirmation voucher was already sent to you on 12th June 2009, for your refrence same has been forwarded to you again today (18th June 2009).


Additionaly these are our numbers ( though our customer service person will get in touch with you )

[protected] lines[protected] lines

Thanks & Regards
Malaika Gowria.
Hi, just giving the contact no. sis not enough... the mail thing is that when u say to a person that we will call u & give confirmation.. means that a call is expected from ur side.
& also when i said that ur query will be completed by the end of the day, it must be ended.

& not to make fool of people by just eating the money of the people..

U have to refund my amount.
As this is only first platform that i have started using.
But if the money is not refuded to me.

I have to file the legal petition against you
with the claim of Rs. 50000/- against the non adherance of the standards.

Shaman Jhaveri
Good day Mr. Jhaveri,

The same thing happened to us with their promo here in Dubai. Travel Port tied up with HTC and Sharaf DG wherein you can travel for free when you buy an HTC 3G phone. until now we haven't received any confirmation yet. Our travel dates are on Oct. 8 already. And we have been contacting them since May..

May I also post our complain here? Thanks... Please read details below

Good Day!

We would like to complain about the supposedly free Roundtrip Airfare we could avail with Travel Port if we bought an HTC 3G phone at Sharaf DG in Dubai amounting to 2, 249 dirhams.

We followed everything as per their voucher instruction so that we may be booked as early as possible to avoid any delays or problems with the processing. Apparently, a certain Mr. Victor Rebello kept on delaying our request for booking confirmation. We requested for booking as early as May 2009 but until now no confirmation has been done. And we should be traveling on Oct.8, 2009 already! We have been calling their office for a hundred times but nobody seems to accommodate us. And these are all long distance calls! The last time I called, the lady on the other end of the line just hung up on me when I started asking for assistance regarding their promo. How rude can that be? We're not that stupid not to realize whatever scam you are up to. It's either you provide us with our travel itinerary or you go to jail.

We have wasted so much time and money here and we would just like to confirm our booking that they promised. If still no action is done, just refund what we paid for. We shall also be filing a petition to ban Travel Port for any tie-up projects with any company.

You may reach me at[protected].
The same problem happen me too with Travel Port. They send me a fake e mail which said "Dear Mr Mouguilan,

Greetings from Travel Port !!

This is in regards to the voucher number – 2972308, we are pleased to inform you that we have dispatched your gift yesterday i.e., 02nd Nov’10 which would reach you within 02-03 days.

Assuring you the best service always.

Thanks & Regards"

Am frequently mailing to them However am still receiving yet the promised one..

Why this stupidest announcement happening?

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