[Resolved]  TVS FIERO F2 — Rude response from the service center

Dear Sir/Madam,

My bike clutch cable got cut. I went to TVS Service center which is located at Mehidipatnam, Hyderabad brach. This is on inner ring road (Mehidipatnam to Attapure road). I visited at 10.30 AM, but there was no representative at spare parts section. I ask for clutch cable at reception. The guy said that there is only one piece there that to opened one. I said no i want new one. He said that spare parts representative will come in 10 minutes wait for him. I clearly asked him that there are any new one. He said that yes. The representative came at 11.00AM. He showed me the same opened cable and there are no new one. I asked for his manager contact details, they have not given. They were talking pretty rude in the local language. There is no proper response. The center area is also pretty bad (Dusty).

I never seen this kind of service anywhere. I felt so bad. Because of this I was pretty late to office.

If anybody take an action, that would be great.

Thanks,
Sridhar Barenkala
Phone: [protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
3 Comments

Comments

TVS FIERO F2 — Engine problems

The worst bike!
Sorry! no other slogan mathes this.
My bike had a problem with cluth in the first year.
3rd year ,Engine got siezed.
I got it repaired after paying abt 4k.
Now again there is some problem with the engine.Which mechanic say will cost around 4k.
is it worth .
spare is not available, , ,

TVS FIERO F2 — Non availability of parts

Dear Sir

I experienced that every time I went to service center to replace any part, it is answered that the part is not available in store and will take one or two weeks to bring it. It is also told to me that as this model is old and not manufactured now a days, parts availability is also reduced.
If it is so then company should not manufacture any vehicle if they are not able to provide the parts for the life period of that vehicle and just stop to make fool to customers.

Regrd
Mr.Praful Dusane
Cell-[protected]

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    TVS FIERO F2
    India
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