[Resolved] Union Bank Of India — Worst 24x7 service and bad response

[Resolved] Union Bank Of India — Worst 24x7 service and bad response

A Ashutosh Chaturvedi from Noida, Uttar Pradesh Aug 28, 2009

Hi Sir/Mam, I have been suffering from the customer service o[censored]BI for last two years. On 13th March, 09, I tried to withdraw money from HDFC bank's ATM and because of some technical problem the machine could not dispatched the money. I tried to make a call to the 24x7 call center service o[censored]BI and on some numbers like[protected] and[protected], nobody attends the call. I tried so many times and for so many days. They might be engaged in some other important work for what they have not been hired. And on another number which is[protected], they attend the call (after so many times u already tried and got the engage tone), but they don't have the time to even listen the customer. First person attends the call, refer it to operator and operator without asking anything forward the call to some senior person, who has the limited time to just say, "2043 per call karo", in a really very rude way. I hope the action will be taken and the customer would get some relief. Thanks, Ashutosh Chaturvedi Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

ashish kumar

from Pune, Maharashtra

Nov 8, 2009

hi sir
i got fed up now with union bank, my atm got los t and today is sunday and this bank call center peoples is not responding no one is picking call wat to do

T.Raghuraman

from Chennai, Tamil Nadu

Dec 22, 2009

hi every body

I never seen this kind of very very bad customer service.This kind of service given UBI only well done UBI keep it up.You dont try to give better service ok
all the best of all UBI staffs and management.

calypso4

from Mumbai, Maharashtra

Aug 21, 2011

I swear this is the worst bank I have ever seen.I was in UBI, Airoli branch yesterday.And I spent two hours waiting in que for my turn to come as they have only one single window for withdrawal and deposit.It was only before their closing time they decided to form another line seperately for customers who wanted to deposit below 10000/- .This is ridiculous! Till date I thought SBI was the worst bank because it is too crowded always but infact SBI is fast.They spend less than a minute on each customer unlike Union bank.

Aswin_kini

from Chennai, Tamil Nadu

Nov 3, 2012

I swear in the name of god that UNION BANK IS THE WORST EVER IN TERMS OF CALL CENTER OPERATIONS> My dad lost his card today and I am calling them for the fourth time at their 24x7 call center number [protected] The call just goes and is kept on waiting for eeons. Why do you folks even have a bank when you have such a pitiful service.

Manisha Surase

from Bengaluru, Karnataka

May 20, 2016