Union Bank Of India — NO RESPONSE EVEN AFTER MULTIPLE COMPAIL ON CUSTOMER CARE HELPLINE

plz find,

I AWDESH RAJKUMAR MISHRA having account with union bank of india bearing acoount no-[protected]
have given complain on toll free no [protected] on 13 aug 2009 and various times regarding
a debit of RS 785 twice while paying restaurant bill, the restaurant owner did not recieve the amount but the amount got debited through my account ie Rs 1570 was less in my account.

The customer executive gave my complain no as 54225 and 54226 on 13 aug and assured within 30 workind days this issue will get resolved.After 30 working days also it was not resolved,so on 23 sep 2009 i again gave complain bearing no-95446 and 95442. but no body is botherd about my complain.Around 10-15 times i called [protected] there were two supervisors named MEESAM AND VISHAL these people told me nothing is in their hand and when i asked VISHAL how much time this will take he told i dont know we cant assure and even this supervisor did not provide me any alternate number he told we dont know any number.

IF my issue is not resolved till 10 oct 2009 then my next mail will go to consumer forum and RBI,because this is 2nd time iam facing the problem, even in the month of april 2009 RS 3100 was debited but i did not receive the money it took 2 months to resolve the issue.

ITS only because i had faith in ur bank thats why i closed my account with icici n hdfc,but iam losing faith now. so plz help me n resolve my issue.



THANKS N REGARDS
AWDESH KUMAR MISHRA