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Union Bank Bhavan, 239, Vidhan Bhavan Marg, Nariman Point, Mumbai, Maharashtra, India - 400021
I'm Rajib Bhattacharya. I'm very sorry to say today I went to union bank of India, Howrah, West Bengal Branch to open an SB a/c. and it is my salary a/c, where I've submitted a letter of request issued by my companny's managing Director on company's letter head, where my company directly mentioned their a/c No. and it is operated for last 15 years in Tilak road branch, Pune, instesad of that they wanted a introducer. some how I managed a introducer after that I deposited Rs, 1200/- to open my a/c on 20th May 2009.then the person responsible for a/c opening told me we will send a letter for address confirmation but I till date when I did'nt received any letter I went to above said bank & asked about my passbook & cheque book nobody found any entry to their computer. When the search with my name in their computer its showing no records are found then they put my full name after that it came. I request them please correct this problem they didnt listen it.Then I request to issue my cheque&pass book they told that the person who issue this he is absent for last one week.I asked them when he will come they told we don't know, after that the told write down your a/c no.by which you can only deposite but can't withdraw.is this a expected behavior with a customer who has gone to open his a/c.Nobody is showing any care to sought out this problem.Then I directly complain to the branch manager, I describe all the details specially that my name is not showing in your ledger a/c whenever you are searching with rajib he said O.K. I will look it later. Then he issue a passbook & said let the person come then only you can get, where nobody knows when the person will come. My question is that how can I get my cheque book and ATM card ? How far I have to wait? where my company always pressurising that "what happend how many days will u take to open a a/c where we've issue a letter mentioning our a/c no. on our letterhead." I request you please look after this serious problem and try to change this sleeping environment to this branch.
Thanks With Regards
Rajib Bhattacharya
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