Dear Sir,
I am having 2 saving bank account in Union bank of India a/c no.[protected], card no.[protected] & account no.[protected], card no.[protected] on my relatives name, On 7th Mar'11 at 18:52pm, i had used both ATM card in SBI ATM located in Nehru place commercial comlex area. I had given withdrawal request of Rs.10k from a/c no.[protected], card no.[protected] & 16k from account no.[protected], card no.[protected]. at above mentioned time but the system had given the error "unable to process the request" & amount did not come back from machine. Immediately I tried to take out the receipt from machine to check the balance but it didn't process as well. I walked in my Union bank branch on 18th Mar'11 to update my pass book, i shocked to know that Rs.10k had been debited on 7th Mar'11 itself from a/c no.[protected]. I immediately contacted union bank personnel & logged complaint on customer care. He assured me that money will be back.
But my agony started when i received confirmation from bank that SBI is replying that it was withdrawn from machine as it was successful transactions. I again inquired at branch & ask for proofs so they just provided details of one account number [protected] & card no. [protected] with two other card number details. There was no. details of my another account number......which was used just before that when we asked for the details of my another account no.[protected], card no.[protected], they denied.
We request you to kindly take an appropriate action & reverse our Rs.10k on urgent basis. Was this information helpful? | 
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