[Resolved]  Union Bank Of India — Complaint for DP Instruction slip failure due to fault of DP

Address: Indore, Madhya Pradesh

Sir,

I present an Instruction Slip for delivery of Shares (on market NSE) at DP on date 30/03/2010 for Security Name: FACTLTD (ISIN: INE188A01015) Eq 5000 Qty (Five Thousand only).

Name of Intermediary (DP) : Union Bank of India
Main Branch (Depository), Sanyogitaganj, Indore.

DP SEBI: Reg No. : IN-DP-CDSL[protected]



I write CM-BP ID in the slip IN561758. But DP punch the slip to CM-BP ID: IN661758. So my slip failed due to fault of DP (DP Instruction Ref No. 480992).
After the DP come to know failure of the slip they again punch the slip with correct CM- DP ID (DP Instruction Ref. No. 481432), but pay-in time is over & slip failed.

So, to hide the mistake DP overwrite the CM-DP ID from IN561758 to IN661758.
As per rule every overwriting on the instruction slip must be counter signed by client, and DP shall not accept or execute such instruction slips without counter signature.

Scanned copy of instruction slip attached showing over writing of CM- DP ID from IN561758 to IN661758 & also showing two instruction ref. nos. filled by DP 480992 and 481432. (This copy is given by DP on my request “How the slip fails?”.)

As my slip fails, I bleared loss of around Rs. 15000/- due to Auction & other charges.

So, please instruct DP i.e. Union Bank of India to bear loss. I will present Auction Bill for Settlement No. 2010057 dated 01/04/2010 to you/DP on request.

Please resolve my grievance as DP is not cooperating & resolve the matter.