Address: Cooch Behar, West Bengal |
Respested Sir/Madam,I am an a/c holder in your new branch in South Sithee Branch.A/c no [protected], Name : Debnath Ghosh, Date of Opening A/c :05042011, Contact no:[protected], Email i.d: mailme.[protected]@rediffmail.com.
Next date I go to branch you give me my PassBook & ATM Card A/C NO : [protected], CARD NO : [protected],. I am very glad & thank full for that promt service.
After that I face repitadely problem with your service. I expalin details for your kind consideration and solve the problem permanently.
1) I deposited amount Rs.1500.00 dated :13042011, after few time when I check my latest transuction from your ATM 11.32p.m, dnt show my transuction. After 1 day I chek my latest transuction on internate through net banking given and fiil-up all your essential requirement :[protected].45p.m. to 1.10 p.m (approx)thrice, you dnt able to confirm or shown any message about my latest transuction. But its your problem. Send me detail in my registerd email i.d how u help me to internet banking or latest transuction uptodate instantly. Please try to send me deatail location of your Atm sithuated on sinthee/south sinthee/dumdum/btroad nearby.
2) You solve that problem atlast 14-04-11 when I search my exact balance of my A/C in your Sinthee Branch new opend ATM dose working condition, that time i go to SBI ATM same location. SBI ATM Machine Shows my Balance properly Dt:14-04-11, Time:18.14,Txn No:5332, Balance enquari from my A/c no Mod/Available Balance Rs:2000.00. I satisfied after show properly, That time I need some money, I able to withdraw Rs:600.00,Time:18.14, Txn No:5353, After that showed my balance properly.It was Rs Rs:1400.00.
IN Dt: 15-04-11 I go to your South Sinthee Branch 15.16, that wos again in hang condition & i goto SBI atm same location I check my balance , Time15.19, Txn 5630, Shows available balance Rs:1400.00 itwas perfect about my transuction. That time i need some cash i want to withdrawl Rs.1000, But machine shows unable to process time 15.20, Txn No:5631. Then I draw my a/c Rs. 400.00, time 3.21, Axn no 5632, that time shows withdrawl Rs:400.00, Mod Balance Rs. 1000.00, Available balance Rs.100. I totaly confused & shoked, That Rs:900.00
I dnt able to withdrawl, but your information / calculation was wrong, again I operate machine and show that 15.22,txn no shows 5633 same shows im my ATM slips, In 15.22 TXN no: 5634
Machine printed unable to process.
IN Dt.16-04-11 I go to your South Sinthee stopage ATM Outlet for chek my prv latest tsnsuction.( which is situated in BT RD Near by AXIS BANK ATM.) Machine Shows Foloowing Deatails. I Format here for your kind consideration:-
Date Time Station ID
04/16/11 17:29 WCAL[protected]
CARD NO XXXXXXXXXX007622
RECORD NO. 9312
STATEMENT FOR A/C [protected]
20110405 BY CASH C 500.00
20110413 BY CASH C 1500.00
20110414 [protected] D 600.00
20110415 [protected] D 900.00
20110415 [protected] C 900.00
20110415 [protected] D 400.00
20110416 [protected] D 900.00
AVAIL AMT RS[protected].00
So i am toataly surpriced how it possible. I dnt able to withdraw 900.00 in my hand deduct this am from a/c balance.
Further I requist please ty to solve this, and manage my a/c balance properly and send it in my email i.d. which is registered.
Pls. do needfull as early as possible. I am waiting to get promt service which you give me from my a/c opening. (,fast,quick,instant service.) If you need some serious pepole for this,I will try to help you.
Thanking you,
Yours faithfully
Debnath Ghosh.
[protected], 9.34 p.m
[protected],
[protected]
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