We are corporate customor of vodofone from three years .we one of the leading company in Pharmaceuticals .
we are facing lot of problem with vodofone oficial like Rahul Barot who is who is working as chneel manager post paid & dealing with our company. his behaviour is absolutly very bad.
One other Assistant Manager Custmor Care Mr. Chintu yesudas very arogent while talking with corporate custmor & hehas told us if you any complain against me please do it this type of behavior of vodofone company custmor care officila what we can except from others
After 10 reminder they have not taken any care of our company problem & revised tariff.plan
There behaivour is very worst. we are talking somthing there are talking somthing
Please look in to this ®ister compalain &revert back for the same.
J L Trivedi
General Manager H R
Unison pharmaceuticals
Ahmedabad
Please go throughfollowing Email with vodofone offical you will get idea about vodofone.
Reminder 10
Regards,
J L Trivedi
General Manager H R
Unison Pharmaceuticals,
C-6 steel Town,
OPP. Nova Petrochemicals,
Village Moraiya Ta. Sanand
Dist. Ahmedabad
[protected]
Mobile [protected]/67
----- Original Message -----
From: J.L.Trivedi
To: CORPORATEHELPDESK AHMEDABAD (GUJ)
Sent: Sunday, May 10, 2009 5:53 PM
Subject: Fw: Tariff revision related concern [REF:[protected]]
Dear sir,
Please go through allour below E Mail.
There is no response from your end.
Vodofone is one ofthe largest co in world but we can not unsderstand no body is responding our problem.
Waiting for prompt reply.
Regards,
J L Trivedi
General Manager H R
Unison Pharmaceuticals,
C-6 steel Town,
OPP. Nova Petrochemicals,
Village Moraiya Ta. Sanand
Dist. Ahmedabad
[protected]
Mobile [protected]/67
----- Original Message -----
From: J.L.Trivedi
To: vishal.[protected]@vodofone.com
Cc: gautam.[protected]@vodofone.com
Sent: Friday, May 08, 2009 2:08 PM
Subject: Fw: Tariff revision related concern [REF:[protected]]
----- Original Message -----
From: J.L.Trivedi
To: CORPORATEHELPDESK AHMEDABAD (GUJ) ; Gautam Chavan Vodofone
Cc: VISHAL PARMAR VODOFONE
Sent: Friday, May 08, 2009 9:35 AM
Subject: Fw: Tariff revision related concern [REF:[protected]]
Dear Sir,
I feel that vodofone has not interested do the businees therefore no body is taking intrest.
If you are not interested please let us know.
Waiting for reply.
J L Trivedi
General Manager H R
Unison Pharmaceuticals,
C-6 steel Town,
OPP. Nova Petrochemicals,
Village Moraiya Ta. Sanand
Dist. Ahmedabad
[protected]
----- Original Message -----
From: J.L.Trivedi
To: CORPORATEHELPDESK AHMEDABAD (GUJ) ; NIKHIL KHANNA (GUJ)
Cc: JIGNESH PATOLIA (GUJ) ; RAHUL BAROT (GUJ)
Sent: Wednesday, May 06, 2009 5:02 PM
Subject: Re: Tariff revision related concern [REF:[protected]]
Dear Sir,
Thanks for reply
You have mention that "Chintu shall revert with the best possible quote on the same today"
Till time chintu has not turn up with quote,
.if somebody is not follow the instruction of yours how we can except for anybody else.
This is for your information & necessary action at your end.
Thanks, .
J L Trivedi
General Manager H R
Unison Pharmaceuticals
Ahmadabad
----- Original Message -----
From: NIKHIL KHANNA (GUJ)
To: [protected]@unisonpharmaceuticals.com
Cc: RAHUL BAROT (GUJ) ; CHINTU YESUDAS (GUJ) ; JIGNESH PATOLIA (GUJ)
Sent: Wednesday, May 06, 2009 12:18 PM
Subject: RE: Tariff revision related concern [REF:[protected]]
Dear Sir
Apologies for the delay in revert to your concerns as mentioned in the trailing mails below.
However, the same has been primarily on the fact that we did not get your mail as the mail id it is marked to is incorrect. My id is Nikhil.[protected]@vodafone.com. Kindly make the necessary changes so as to avoid any future inconvenience.
As far as the plan changes are concerned, we had conveyed to you during our meeting on 28th that we would revise the rentals to 149 from 175. You had further laid down a requirement for free sms and I.B to which we had said we would revert back. Rahul & Chintu have already met up with regarding the same.
Chintu shall revert with the best possible quote on the same today.
We shall also get your bill cycle correction done in the next 48 hours.
For any further assistance, do call up Rahul Barot or mail us.
Regards,
Nikhil Khanna
[protected][protected][protected][protected]
From: CORPORATEHELPDESK AHMEDABAD (GUJ)
Sent: Wednesday, May 06, 2009 11:51 AM
[protected][protected][protected][protected]
From: J.L.Trivedi [mailto:[protected]@unisonpharmaceuticals.com]
Sent: 06/05/2009 11:41 AM
To: CORPORATEHELPDESK AHMEDABAD (GUJ)
Cc: vodafonecare.[protected]@vodofone.com; vishal.[protected]@vodofone.com
Subject: Fw: Tariff revision related concern [REF:[protected]]
Dear Sir,
Please gothorough our mail with diffrent authority of vodofone but nobody is taking care of our problem.
Vodofone has globle company Having good brand name eventhough this type of response & atttitude of your employees wiil create bad image of company.
Please take corrective action at your end immedialy & inform us accordingly.
J L Trivedi
General Manager H R
Unison Pharmaceuticals
Ahmedabad
Dear Customer care Manager,
Nobody has came till 4 00 pm at 4.30 pm Mr Chintu has came but he has not aware of our problem & tariff revision. he has recently transfer this profile.
We can not understand How many person I have tell to our problem &requirement.
Our first meeting with Mr. rahul barot With Mr . Khanna on 28.032009 and they assured that they will send revised tariff plan immediately.
Even though no any communication at your office in this regard
Mr rahul Barot he has came with chintu on 1.05.2009 after my email & reminder to Mr Khanna told me that we are not having authority
For that my question his on what basis they have assured for the revised plan even though they are not having the authority in this regards.
Mr Chintu is told us what is our problem? after completion of one month I have tell to same thing to different person in vodofone.
Mr Chintu has not having courtesy to how to deal with corporate customer.I feel that for any company no body is above then customer in this Global world.
If your company has not interested to work with us in case please send the mail to us accordingly. or sort it out our problem immedialy even though we have corporate client from last three years..
J L Trivedi
General Manager H R
Unison Pharmaceuticals
Ahmadabad
Tariff revision related concern [REF:[protected]]
Friday, 1 May, 2009 3:23 PM
From:
"Vodafone Care" <vodafonecare.[protected]@vodafone.com>
To:
[protected]@yahoo.com
Message contains attachments
Vodofone letter.doc (21KB)
Dear Mr.Trivedi,
Thank you for your email dated 29/04/09 about tariff revision related concern for your multiple Vodafone connections.
As per your meeting with Mr. Rahul Barot dated 01/05/09, we hope all your concern related to tariff revision has been resolved.
In case you need further assistance, do call Mr. Rahul Barot on [protected] or email us. We?ll do our best to help you.
Happy to help,
Monalisa Deb Sen
Vodafone Care
Contact numbers
Vodafone Care: 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number: +91-[protected]
E-mail: vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in
---- Original Message ----
From: [protected]@yahoo.com
Sent: 29-Apr-2009 11:18:15
To: vodafonecare.[protected]@vodafone.com
Cc: vishal.[protected]@vodofone.com
Subject: Fw: Our meeting on 28.03.2009 at our factory for poor servicies & new plan
Dear Manager,
we have complaint about our Company Unison pharmaceuticals regarding the services
on that ground we have met Mr. Nikhil Khanna Manager post paid & Rahul Barot for the same on 28.03.2009 after word we have contacted various time for that but every time nikhil khanna & rahul Barot in meeting after meeting also they are not revert back to us we are corporate client even though this type of services is not acceptable to us.
Please revert back .
Please go through our earlier mail which i am forwarding to you.
J L Trivedi
General manager H R
Unison Pharmaceuticals
--- On Wed, 29/4/09, Jagdish Trivedi <[protected]@yahoo.com> wrote:
From: Jagdish Trivedi <[protected]@yahoo.com>
Subject: Fw: Our meeting on 28.03.2009 at our factory for poor servicies & new plan
To: nikhil.[protected]@vodofone.com
Date: Wednesday, 29 April, 2009, 10:43 AM
--- On Fri, 24/4/09, Jagdish Trivedi <[protected]@yahoo.com> wrote:
From: Jagdish Trivedi <[protected]@yahoo.com>
Subject: Fw: Our meeting on 28.03.2009 at our factory for poor servicies & new plan
To: nikhil.[protected]@vodofone.com
Cc: vishal.[protected]@vodofone.com
Date: Friday, 24 April, 2009, 5:24 PM
Dear Sir,
This matter is pending from last 25 days . no action has been taken at your end.
The vodofone has repute company in world as well as very good reputation in Gujarat.even though this type of response is expected from your company.
at least your company has courtesy to reply any customer we are coming in corporate customer of you .
We are having association with you more then three years, every time we have to follow up with you we can not understand whether you are interested to continue association with us not.
if yes then we are interest to deal with company as corporate customer only..
Waiting for your reply.
J L Trivedi
General Manager H R
Unison Pharmaceuticals
Ahmedabad
--- On Tue, 21/4/09, Jagdish Trivedi <[protected]@yahoo.com> wrote:
From: Jagdish Trivedi <[protected]@yahoo.com>
Subject: Our meeting on 28.03.2009 at our factory for poor servicies & new plan
To: nikhil.[protected]@vodofone.com, [protected]@yahoo.com
Cc: rahul.[protected]@vodofone.com
Date: Tuesday, 21 April, 2009, 11:37 AM
Dear sir,
we regret to inform you that as per our discussion had with all of three with you on 28.03.2009 for poor services &new plan for unison Pharmaceuticals limited.
But till date we have not received in response from your end for this matter i have follow with Ramakant &Rahul barot but there is no feedback from your end.
Please send new plan immediately with effective of this month
Our management has decided that our billing cycle from 1.05.2009 from 1st to 30Th every month it means calendar month only.because our cycle is different we are having lot of problem. please expedite this matter at your end
Once again i would like know that we are interested as corporate client with directly vodafone. if you have any problem then i will talk to your higher authority
Your early action in this matter will be highly appreciated.
we are sending herewith one letter address to you which hand over to ramakant.
J L Trivedi,
General Manager H R,
Unison Pharmaceuticals
Ahmedabad
[protected][protected][protected][protected]
[protected][protected][protected][protected]
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