[Resolved] UniverCell — cheating in jayanagar 4th block branch bangalore

[Resolved] UniverCell — cheating in jayanagar 4th block branch bangalore

A anirudhmas from Channarayapatna, Karnataka Sep 28, 2013

I am Anirudh Maslekar who purchased a Sony Xperia M on 7th september 2013.Bill invoice no-P.B.JN/1406 invoice date-7th september at the bangalore Jayanagar 4th block branch.I was supposed to get headphones free along with the phone.The Headset was not available and the store manager promised that he would deliver it to their Udupi univercell branch. I have called the bangalore branch 7 times in past 3 weeks and udupi branch 3 times and all I have got is false assurances without any action.This reflects your poor quality of customer service.I am apalled at your apathy.If i do not get my free headphones ASAP i will be forced to take legal action via consumer court.Kindly look into the matter.Branch manager KUMAR SHETTY, biller VINAYAK Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved UniverCell customer support has been notified about the posted complaint.
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Comments

Sony India Customer Care

from New Delhi, Delhi

Oct 11, 2013

"Dear Sir,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your contact no. and email ID with us here.

Our team will be in touch with you.

For further communication on this concern you can reach us at our direct official toll-free no. at[protected] or write to us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team"

PADMA RAMAIAH

from Chennai, Tamil Nadu

Jun 13, 2016

DEFECTIVE BLUETOOTH HANDSET AS COMPLEMENT

I have already lodged complaint on 8-7-2014.But there is poor response and the problem is not yet resolved.Customer care people talked to me but no effective action taken so far. PADMA RAMAIAH [protected]