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I am in total agreement. USHA BRITA ARE EXTREMELY CALLOUS IN CUSTOMER SERVICE. Service centres/agencies in Kolkata, West Bengal, keep changing frequently, they give telephone numbers which change frequently. All in all a totally non-professional attitude. Its a frustrating experience.
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Hi, we are facing the service problem since we have been transfered from lucknow to meerut we are foced to drink the contaminated water due to the poor service in meerut, we have been trying to locate the service center but come to know that there is no any service center in meerut now we are feeling tha why we have purched the product from this company.
It is really a Bewakoof bananewali company
It is really a Bewakoof bananewali company
Mr Prashant is Absolutely Correct, Usha Brita has got one of the poorest customer services, and it doesent even bother to look to the Customer's complaints or faults.I had bought a waterguard on the st of May, which turned out to be defective and have been since then regularly visiting their outlet from time to time, only to be given false promises.No one bother's to rectify the problem, once theyve sold their product.There is nothing called Customer Service, I had a harrowing experience and i will never ever think of buying any product.Moreover, the contact link on the company's website is disabled, such is the plight.I wish i could file a suit against them, because it costed me money, time and energy.Only if i knew the process of how to approach the consumer Court and go about It.NEVER BUY ANY USHA BRITA PRODUCT, PLEASE!! its just a piece of advice to all the innocent customers
hi, will somebody send me the number of the DEHRADUN customer service, i am facing the same problem, they have just disappeared telling that the franchise have just changed, bell is going on the cell phone but nobody is picking up, they have given just nothing in name of cutomer care
rahul
rahul
Sir,
Above all complaints may be correct because I am also facing the same problem with Usha Brita filter.
I have purchased an USHA BRITA DIGITAL water purifier on[protected] from sSamadhan Products &
Services, 146, Sarat Bose Road, kOLKATA-700029, Phone No.[protected] /[protected] .The water inlet pipe is leaking and water outlet switch is not working properly . Several times it was reported to the aforesaid shop but till date nobody attended . Recently it is observed that they are not attending phone and sometimes cut the connection . I searched company's customer care phone No. and address in the internet but did not found . Please advise me what can I do in this situation .
Yours truly '
Sudhir Saha
Email: [protected]@gmail.com
Dated :[protected]
Above all complaints may be correct because I am also facing the same problem with Usha Brita filter.
I have purchased an USHA BRITA DIGITAL water purifier on[protected] from sSamadhan Products &
Services, 146, Sarat Bose Road, kOLKATA-700029, Phone No.[protected] /[protected] .The water inlet pipe is leaking and water outlet switch is not working properly . Several times it was reported to the aforesaid shop but till date nobody attended . Recently it is observed that they are not attending phone and sometimes cut the connection . I searched company's customer care phone No. and address in the internet but did not found . Please advise me what can I do in this situation .
Yours truly '
Sudhir Saha
Email: [protected]@gmail.com
Dated :[protected]
iregisterd a complaint for not working my newly installed ushabrita ro aqarius to mr.upadhayay in varanasi on his mobile on 6/8/2010 at 3.30 p.m. after so many reminders no service available to me at 8.45 p.m. whaat can i do?
well well, when i came to this forum i thought i was the only one complaining, but alas, there are many like me, the same, they cannot change a cartridge of digital water filter for the last four months . What am i supposed to do ? buy a new filter to drink water ? or buy water from outside and drink ? my suggestion to all, go for reputed companies like Eureka Forbes at least they give service in time . Request to all who come to this forum ...NEVER NEVER BUY A USHA BRITTA PRODUCT ..., since our laws do not provide us with any kind of support ( hah ... i studied in class 5 or 6 that in a democratic economy the CONSUMER IS TH KING ... ) we the consumers should help each other in this way by banning companies product who do not give service ... at least in this way we can make the companies notice us and maybe in future they wont take other consumers for a ride.
Pradeep Biswas,
Kolkata .
Pradeep Biswas,
Kolkata .
TRUE. I STRONGLY RECOMMEND NOT TO BUY ANY PRODUCTS O[censored]SHA BRITTA AT ANY COST. EVEN IF FREE...
THEIR SALESMEN WERE JUST CLIMBED ON THE SHOULDERS TO SALE THE WATER FILTER AND NOW WE ARE SUFFERRING LIKE ANYTHING FOR THE REFILL AND SPARES.
NEVER BUY USHA BRITTA.
SURENDRA SHARMA.
KOLKATA.
THEIR SALESMEN WERE JUST CLIMBED ON THE SHOULDERS TO SALE THE WATER FILTER AND NOW WE ARE SUFFERRING LIKE ANYTHING FOR THE REFILL AND SPARES.
NEVER BUY USHA BRITTA.
SURENDRA SHARMA.
KOLKATA.
i had no complaints for some years. once the repairman came and repaired it in home itself. but things changed three months ago. i took the water guard to the local service centre for minor mecwhe i goth prob but it back nothing was working. parts were removed and alien parts added. gave it back and asked it to be given in working condition again.
we have been complaining to your employees namely nobo deka and deep @ guwahati from last 6 months to change the cartridge of the purifier but they are not coming to nagaon and there is no service centre at nagaon.
i had a water purifier Digital from Usha Brita, which was not working since 10 days, I had lodge the complaint to Mr vikram who is looking after the service in delhi west. His mobile No is [protected]. He all the day promised me sending the representative for repairing the same. I had been speaking to him for last 10 days, so tell me what can i do
Now i regret of having a water purifier from Usha Brita, who are very poor in customer care, where as other company people are ready to repair Usha's purifier less than their cost.
Mr. Naresh kumar yadav
h.no: c-79
tyagi vihar
nangloi delhi 110041
mob:[protected]
date 25 april 2011
Now i regret of having a water purifier from Usha Brita, who are very poor in customer care, where as other company people are ready to repair Usha's purifier less than their cost.
Mr. Naresh kumar yadav
h.no: c-79
tyagi vihar
nangloi delhi 110041
mob:[protected]
date 25 april 2011
i had a water purifier from Usha Brita, which was not working since when puchase, I had lodge the complaint to Mr J P Yadav who is looking after the service in delhi (north east). He all the day promised me sending the representative for repairing the same. I had been speaking to him for lots of time, so tell me what can i do
Now i regret of having a water purifier from Usha Brita, who are very poor in customer care, where as other company people are ready to change Usha's purifier i think wrong investment in usha brita
Now i regret of having a water purifier from Usha Brita, who are very poor in customer care, where as other company people are ready to change Usha's purifier i think wrong investment in usha brita
I also facing the same problem as I pay Rs.1988/- on 13/5/2010 for AMC of a Digital filter o[censored]sha Bitra for 2 years. The service is VERY VERY POOR. I lodged a complain on Feb 2011 to SANJAY CHOWDHURY (as written to my AMC Paper) but till date i.e. 03/6/2011 they have not yet come for service the same. For the last 15 days I try to contact the serviceman for more than 200 times but most of the time their phone were switched off. When I can contact them the service man assured that he will repair the same within 1 or 2 days. But till today the m/c is completely dead and they do not bother to repair the same. I THINK NO BODY SHOULD PURCHASE THE USHA BITRA PRODUCT AS THEIR AFTER SALES SERVICE IS VERY VERY POOR.
A K Datta
AMC Contract Recpt No.[protected] dt.13/5/10
Baranagar, Kolkata
A K Datta
AMC Contract Recpt No.[protected] dt.13/5/10
Baranagar, Kolkata
I had a water purifier Digital from Usha Brita, which was not working since 30 days, I had lodge the complaint to authorize dealer RAHI ENTERPRISE who said that stop dealership with USHA BRITA and no other person who get this purifier service in Gujarat. His mobile No is [protected]. He one the day promised me sending the representative for repairing the same but no one come to repaired this purifier. I purchase this purifier date : 16/07/2010 and the model - OUF 1501 - Water Guard UV Ultra.
i wait your positive answer by phone or mail
Aasit shah
202, upnishad complex,
nr. sheyas crossing,
ambawadi, ahmedabad, GUJARAT
Mo[protected]
Email - [protected]@yahoo.com
i wait your positive answer by phone or mail
Aasit shah
202, upnishad complex,
nr. sheyas crossing,
ambawadi, ahmedabad, GUJARAT
Mo[protected]
Email - [protected]@yahoo.com
I had water purifier from USHA BRITA, it works very well but i need its candles . pls send me company retell counter in SANGLI or KOLHAPUR on my Email add [protected]@yahoo.com or call- [protected]
pls give me add or ph no of re-tel shop at SANGLI or KOPLHAPUR
Usha Brita — water Purifier is not working
Hi All,I have raised a complaint with Usha brita for its water purifier which i bought one month ago. It is not working i have raised a complaint with usha and the number is 61134. I am still waiting for a solution. Please help me out.
Regards,
Arpit Puri/Rahul Sharma
[protected]
Contact Information
Usha Brita, Water purifier, Digital
India
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