Respected Sir ,
PLEASE UNDERSTAND THE DEPTH OF THE LETTER AND I REQUEST YOU TO READ IT PATIENTLY
I have deposited Rs 40000/-(Forty Thousands)for POWER MBA course in Kolkata on dated 4th August 2010 , with assurance for arranging HDFC students Education loan for rest of my fees ( Rs 3,60,000/). But HDFC BANK refuses to give the loan & returned my necessary documents within 8 days of applying in pretext of , as my father is working beyond their Geographical Limits (5 km radius). My father repeatedly requested the HDFC bank official to send any field officers at his working place (PHUSRO , state- JHARKHAND) as it is only 35 km from the nearest HDFC BANK (Bokaro Steel City), for having a look where my father works . But HDFC officials at GILLANDER HOUSE, Netaji Subhas Road , near RBI Building, Kolkata 700001 (from where Usha Martin Academy was supposed to deal in sanctioning the education loan purposes ), told that it is their internal policy matter decided by Mumbai Head quarter.
As I didn’t get Education Loan , it is not possible for my father to pay Rs3,60,000/-, so I have joined another course in my hometown and ask my initial deposit of Rs 40000/-( which is a VERY BIGGG Amount for me ) return from USHA MARTIN ACADEMY,SALT LAKE,KOLKATA, But surprisingly, they are refusing to return my money . The admission committee of Usha Martin Academy , Kolkata, is telling that , now there will not be any problem if I again apply for the Education loan and tried to convince my father that if he deposit the initial instalment which is Rs 90,000/-, then definitely the education loan will get pass . ( Now you can assume that what kind of policy they had made !!!)
Earlier , during depositing time of Rs40000/- , Usha Martin Academy gave the same dialogue that there will not be any problem regarding sanctioning of the education loan , Not only this , they repeatedly called me in my mobile , and compelled me to come at the institute within 11th Aug 2010 , or else my seat will be filled up . Hence , it started to crumble in my nerves that I have to arrange Rs 40000/- anyhow or else my seat will get filled up, as I was having the trust in the brand called as Usha Martin Limited , so I cannot leave the seat …. Now this worried me !!!
Thus , my father arranged Rs40000/- cash from one of our relative , and by 11th Aug,2010 , I went over to the institute (Usha Martin Academy, Kolkata) and deposited Rs40000/- cash and got the assurance from them that there will not be any problem in context of loan . But , on one day the HDFC official from Gillander’s house Kolkata called my father and refused to pass the loan due to the reason which I had mentioned above in this letter . Immediately, I called the admission committee in charge and conveyed the problem , but she told that “I will see” . Next day , I again called them , but they told that it will take some time to process . Now , this is the point --- i[censored]sha Martin had got the ties with HDFC , then it would have not been any problem to sanction the loan for HDFC Bank . It means the admission committee first gathered Rs 40000/- from the individual and then tried to make the deal with HDFC people , right ??? Atleast admission committee , should have told to me that , “ still now the deal with HDFC and Usha Martin has not yet started “ , then I would not have deposited my precious Rs 40000/-, as you can well imagine , that demanding any sum of amount either from relative or friend whatever , you have to keep your Prestige and respect at the stake , which my father does at that time when he asked Rs 40000/- from one of our relative . Though, our relative did not have any second thought while giving the money to my father , but due to God’s grace , my father still now did not asked a single penny from anybody . So , respected Sir , you can well imagine the importance of Rs 40000/- for me !!!!
Sir I want to ask from you that , Where is my fault ? Without loan from where I get the money, I repeatedly asking from the admission committee for returning my money back , but they are least interested to listen and giving lame excuses, that they are busy ? Sir , I was not seeing any hope from them regarding the sanctioning of the education loan , as they took a huge ample of my time in dealing with HDFC bank for the same , So without wasting a bit more time I decided to join in other institute (dated- 6th Sept,2010) and started preparing for the MBA entrance exams for the next year,2011 .
Sir I am urging you and your team to arrange to return my money(Rs 40000/-) at the earliest possible , otherwise I shall fee l myself cheated by top brand like Usha Martin Group. ( if there is need to be any surcharge cut by Usha Martin Academy ,then also I do not have any problem, atleast my father will convince himself that we can get minimum Rs 30-35000/-, on cutting the surcharge )
EXPECTING YOUR SOONER AFFIRMATIVE REPLY ……… AND BIG HELP FROM YOU …….
Thanking you for your patience reading ……………………………….
Yours faithfully
Abhijit Kumar Dubey
S/o Dr. A.K. Dubey (phone no.-+91-[protected])
I have complained this to ICRPC & got this reply ............ Now its up to you what to do ???? The institute committed that they will pay the amount of Rs 40000/- on dated 7th Feb,2011 . But , the person whom my father talked is saying that he left the institute and saying that he is Sorry !!! Sir , only sorry does not pay my money isnt it ???? Now please read the letter which I have got from ICRPC ---: Which will help you catalyze the process to next stage and help me in getting the amount with proper interest without any Court related affairs . I HAVE FULL FAITH ON INDIAN JUDICIAL SYSTEMS...............................
INTERNATIONAL CONSUMER RIGHTS PROTECTION COUNCIL
B-9/55, Vijay Nagari, P.O. Kasarvadavali, Thane (West) 400601 INDIA
Telephone:[protected], E-mail: [protected]@consumergrievance.com
SMS: [protected], Website: www.consumergrievance.com
learning.[protected]@ushacomm.com
Dated:[protected]
Managing Director
Usha Martin Academy
PS Srijan Tech Park, 5th floor
DN-52, Sector 5, Salt Lake City
Kolkata 700091
NOTICE BEFORE TAKING ACTION AGAINST YOU
Dear Sir,
We have received a complaint against you form your consumer Mr. Abhijit Dubey of Jamshedpur (Tel. No. [protected]) that states as follows:
1) The consumer had paid you Rs. 40,000 against receipt no 451 dated[protected] for admission to Power MBA.
2) You have conducted Unfair Trade Practice under Section 2 (1) (r) of the Consumer Protection Act by not refunding the full amount to the consumer when he cancelled his admission, and was not interested to join your institute.
3) There is severe deficiency in your services, as you did not refund the amount.
4) Please note that the Supreme Court has clear-cut directions for full fee refund if the student does not want to study in the institute. Accordingly, you need to honour the Supreme Court directions in this context and refund the full amount to the consumer.
Under such circumstances, we request you to refund the full amount with 18% interest within 7 days after the receipt of this notice by you, Also compensate the consumer with Rs. 2,000 for causing losses, inconvenience, mental agony, and harassment due to non-refund of his amount.
If you fail to pay the above amounts, we shall initiate severe action against you seeking full refund with 18% interest and higher compensation of Rs. 1,00,000 for making the student suffer, and depriving him to use this amount to pay fee elsewhere.
All action will be at your costs and risks, which please note.
Yours truly,
Arun Saxena
President
ICRPC
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