uti funds — E X - DIVIDEND

The credited amount through ECS in the BANK pass book does not give a clear picture for what MF scheme the dividends/income are shown The pre intimation of ECS is not receieved regularly. The Banks are not willing to co-operate as they are busy in their own way. Your organisation is so big that you are also helpless. How we peple can help you? to sort out such matters. Is there any easy Solutions from your end?
2. The names of the MF schemes are so often changed so quickly and the coresponding Folio nos. are also changed and it is difficult to connect it. The folio nos.are changed on dividend statement resultin in proper connection with the origional folios. E.g. Master gain 1992, Themetic MF, UTI top 100 fund.
3. There are some more problems which will be discused when the above TWO are sortrd out please.

Yours,
Kranganathan.
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uti funds — Dissatisfactory response

Ref. UTI-MF/DOCS-CMS/5/SEBI-4119/1/2011-12 dated May 18, 2011

My concerns were:
1) UTI Dubai declined to redeeem the proceeds in foreign funds though the investment is made as such.

2) There was an indefinite delay in redemption. Requests were made on 19/3/11

3) UTI never responds within 7 days as promised in the automated messages

4) Total dissatisfactory response from UTI. Wrong delivery of courier while the payment should have been made on-line
Dear Investor,

We have seen your query posted on the website www.consumercomplaint.in.

We wish to inform you that a reply has been sent to your registered email id.

Further, you may contact us at our Toll Free Phone Number[protected] or you may write to us at [protected]@uti.co.in.

Alternatively, you can utilise the customer care option available on our website, www.utimf.com. Select the option, “Customer Care “to lodge any of your queries related UTI Mutual Fund.

You may also contact at any of our nearest UTI Financial Centre (UFC). The contact details o[censored]FCs are available on the website - www.utimf.com.

Assuring you best of our services at all times.

For

UTI Mutual Fund
Dept of Operations

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